Senior Associate Benefits - Retirement Programs

Amgen is seeking a Senior Associate Benefits - Retirement Programs administration to join the Employee Services organization and will be responsible for interacting closely with colleagues in Human Resources and Finance to provide quality services to staff internally, while collaborating with external partners to ensure a compliant administration of benefits. In conjunction with payroll and an outside vender, the Senior Associate will administer Amgen's qualified and nonqualified retirement plans which includes, but is not limited to: administering annual nonqualified retirement plan distributions and coordinate bi-weekly funding process management for retirement plans.

The Senior Associate Benefits Administrator will report to the Executive Director Benefits Systems based at Amgen's Capability Center in Tampa, FL. At Amgen, our mission is simple: to serve patients.Our new Tampa Capability Center provides essential services that enable us to better pursue this mission. This state-of-the-art center serves as a base for finance, information systems, and human resources professionals to make a meaningful impact at one of the world's leading biotechnology companies.

Employee Services group is a newly formed organization intended to provide a more cohesive employee services delivery model. Our service scope includes a wide array of employee touching corporate services ranging from; Staffing Operations, Benefits Administration, Payroll, HR Technology, Learning Operations, Mobility, Travel, Expense and Meetings Management among several others. By bringing these services and activities together under one organization, the Employee Services team aims to improve collaboration, share best practices, innovate and streamline processes in these areas for the entire enterprise.

Key Responsibilities for the Senior Associate Benefits - Retirement Programs include:
  • Implements changes in benefit policy
    Maintains US benefit documentation updating policy and programs in partnership with COE teams
  • Manages outsourced benefit vendors serving as a process interface while tracking SLA's and providing metrics
  • Oversees User Acceptance Testing with outsourced vendors
  • Coordinates compliance filings (5500s, etc.)
  • Executes associated audits (SOX etc.)
  • Maintains and updates desk procedures
  • Supports development and distribution of benefits communications
  • Implements new programs and administrative processes
  • Collaborates directly with external partners to ensure payments to employees while maintaining compliant administration of benefits
  • Liaise with auditors, both internal and external
  • Responds to employees' escalated retirement benefits queries while providing excellent customer service to a diverse and demanding customer base

    Basic Qualifications

    Master's degree


    Bachelor's degree and 2 years of Human Resources/Benefits experience


    Associate's degree and 6 years of Human Resources/Benefits experience


    High school diploma / GED and 8 years of Human Resources/Benefits experience

    Preferred Qualifications
  • 5+ years demonstrated experience, competence, and accuracy in the administration of complex benefits programs
  • Demonstrated Workday experience
  • Demonstrated experience working with outsourced vendors
  • Demonstrated customer service orientation
  • Exceptional written and verbal communication skills
  • Exceptional numeric and spread sheet skills (Excel)
  • Exceptional acumen in data, analytics, detail, and accuracy
  • Exceptional process-orientation approach with strong collaborative skills
  • CEBS qualification

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

The invaluable contributions of our talented Tampa team will help us develop the vital and innovative medicines that treat serious illness and unmet medical needs around the globe.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Amgen requires all staff in the United States and Puerto Rico to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.