EnterpriseNow Manager - Telecommute

Careers at UnitedHealth Group

We're creating opportunities in every corner of the health care marketplace to improve lives while we're building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life's best work. SM

Clinical

Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life's best work. SM

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

You'll enjoy the flexibility to telecommute* from anywhere within United States as you take on some tough challenges.

Primary Responsibilities:
  • Point-of-contract for Line-of-business for reporting questions and requests for new EN Reports and/or EN Dashboards
  • Work closely with key operational leaders on reporting needs and IT to develop and maintain a data management and reporting strategy for OptumCare product line
  • Partner with high priority business leaders and consultants to maximize the value of reporting
  • Prioritize and plan timing of reporting to existing business users or operational users
  • Analyze data to understand source system data availability
  • Develop reporting, data analysis and wireframe documents to support business, customer and reporting development efforts
  • Ensure standard reports are created for key measures used throughout the business operational areas
  • Collaborate with product team and operational teams to ensure reporting requirements and parameters are aligned to deliver consistent customer and business expectations
  • Ensure all critical EN reports and Dashboards are accurate, regularly scheduled and shared with the right audience according to an agreed-on reporting cadence
  • Develop and manage an intake for new reporting requests to ensure requirements are documented accurately
  • Collaborate with data analytics teams to showcase and ensure alignment on value of products and processes
  • Develop future state business reporting needs to manage business effectively
  • Performs other related duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • 5+ years of experience with building EN Reports and EN Dashboards
  • 5+ years of experience in EN platform spanning multiple EN Modules in large, complex environments
  • 4+ years of training business End-users with EnterpriseNow platform reporting
  • Operational healthcare experience
  • Exhibits flexibility in response to changing demands, works additional hours as needed and prepared to travel as required

Preferred Qualifications:
  • Formal education, Bachelor's degree
  • Six Sigma certified
  • Change management certification or designation
  • Experience using Rally and other common IT tools such as Facets, OMNI Genesys, etc.
  • Ability to work with process owners and identify solutions that enable business process improvements
  • Ability to lead and motivate individuals within a team
  • Drives execution, demonstrates professional competence, works with minimal supervision and self-motivated and reliable


UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare's support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.

Colorado Residents Only: The salary range for Colorado residents is $79,700 to $142,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: EnterpriseNow Manager, Telecommute, Telecommuting, Telecommuter, Work From Home, Work At Home, Remote

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