Senior Business Analyst \/ Project Management - Telecommute

Careers at UnitedHealth Group

We're creating opportunities in every corner of the health care marketplace to improve lives while we're building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life's best work. SM


Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life's best work. SM

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:
  • Evaluate requests from the UCS Quality team and various studies including analyzing, reviewing, forecasting, trending, and presenting information
  • The role supports short and long term UCS HEDIS® operational/strategic business activities as well as supporting special projects for Quality activities, including requirements, development oversight and implementation of strategic business solutions
  • Supports Commercial, Medicare & Medicaid HEDIS® quality improvement programs
  • Support process improvement through the identification of data source opportunities for improvement and development of associated action plans
  • Serve as liaison to Quality partners and Optum Development partners

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • Bachelor's Degree or equivalent work experience in related field
  • 2+ years of demonstrated project management
  • 2+ years of experience with the Agile Methodology
  • Intermediate or higher level of proficiency in all MS Office Suite programs (Excel, PowerPoint, Access)

Preferred Qualifications:
  • 3+ years of experience in Healthcare Industry with understanding of medical terminology and clinical care
  • Tableau and SSRS experience
  • Comprehensive knowledge of HEDIS® Collection season
  • Knowledgeable on CAHPS®
  • Solid leadership and interpersonal skills
  • SQL Skills
  • Demonstrated ability to create Gantt charts, project plan, etc.

Soft Skills and Competencies:
  • Bring a possible solution when seeking assistance on an issue
  • Work multiple projects at one time and maintain all project timelines
  • Work with all levels of leadership (front line to Vice President)
  • Communicate via email clearly and concisely
  • Work with little to no supervision
  • Ability to solve complex questions
  • Ability to discuss and resolve issues surrounding requirements with little to no assistance
  • Ability to have a positive and productive working relationship with business partners
  • Manage own time efficiently and effectively
  • Clearly communicate expectations and deliverables
  • Understand how to gather data or do analysis
  • Identify solutions to non-standard requests and problems
  • Ability to learn new technologies
  • Problem solving skills; the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action
  • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others
  • Works as a team player and with minimal guidance. Seeking guidance only on the most complex tasks

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Colorado Residents Only: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Senior Business Analyst, Project Management, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote