Engagement Specialist - Remote in Multiple States

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  • High school diploma / GED or higher
  • 1(+) years of experience working in a call center / customer service / direct sales

Preferred Qualifications:
  • Bi-lingual a plus! (English/Spanish)
  • Healthcare experience

  • Excellent verbal communication skills - ability to clearly articulate complex information to varied constituencies
  • Empathetic and sincere, superior rapport building skills
  • Excellent people skills
  • Adept at learning and using computer systems - familiarity with CRM, Gmail, and auto-dialer tools
  • Proficiency with managing phone conversation and navigating computer tools simultaneously and seamlessly
  • Self-motivated team player with multitasking abilities
  • Proven sales results and selling skills
  • Superior customer service delivery skills
  • Organized self-starter
  • Demonstrated work ethic
  • Focused, driven to achieve

Internet Requirements:
  • Upload Speed 50Mbps minimum
  • Download Speed 50Mbps minimum
  • Latency < 150ms (roundtrip)
  • Packet Loss < 0.75%
  • Jitter < 20ms Link for speed test
  • Recommended broadband routers that support packet prioritization to prioritize voice traffic
  • Private Internet connection; company provided laptop must be hardwired to modem or router via Ethernet cable

AbleTo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. AbleTo is an E-Verify company.

Why work here:
  • Tangible impact on the lives of others
  • Generous time off, including 3 mental health days
  • A thorough and comprehensive training program
  • Ample opportunities for growth; promote from within the organization
  • Compensation reflects performance
  • Robust total rewards benefits package for your physical and mental wellbeing
  • AbleTo is a certified Great Place To Work

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $19.23. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, in addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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