Private Pay Accounts Receivable Specialist LTC

Job Description
At Omnicare, compassion is at the center of everything we do.

As you support Omnicare, a CVS Health company, we will support you by offering all the tools and resources you need in a collaborative team based environment. Our goal is to ensure you are able to provide top tier service and resolution for our patient accounts.

As an Accounts Receivable Specialist you will be responsible for monitoring the receivables on patient accounts in a long term care setting. This role is essential to ensuring patient financial services are handled properly. The Accounts Receivable Specialist position is responsible for helping patients understand their pharmaceutical charges and assist in resolving any resident questions or concerns.

In addition the Accounts Receivable Specialist will:
- Serve as customer support for long term care residents,
responsible parties and facilities.
- Collect information and verify account specific billing,
insurance and coding.
- Update and document customer accounts designated in
work campaign.
- Verify accuracy of existing account standing and
progress accounts accordingly.
- Conduct outbound calls to reconcile account issues and
outstanding account balances.
-Ensure compliance through strict adherence to federal
and state laws, as well as company policy.
- Payment processing and post follow-up.
- Participate in corporate campaign strategies to further
leadership led initiatives.

We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a wide-ranging list of supplemental benefits and discount programs. In addition to sixteen paid days off for employees, we also offer ten paid holidays.

Required Qualifications
- Experience using Microsoft Office, specifically Outlook,
Word and Excel.
- Technical proficiency in working in multiple systems and
software's simultaneously.
- Experience in customer service and a high volume
environment.
- Strong written, and verbal communication.

COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.
  • If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
  • If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications
- 1 + years of experience with the below qualifications.
- Knowledge of Medicare/Medicaid.
- Experience in negotiating payment arrangements.
- Receivables or collections experience preferably in a
healthcare setting.

Education
- Verifiable High School Diploma or GED (Required)

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.