Engineering Manager, Messaging Platforms

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Job Description

The New York Times has been fulfilling its mission to "seek the truth and help people understand the world" for nearly 170 years by delivering world-class journalism. More recently, this mission has been augmented by a deep investment in digital subscriptions and products. All of this has culminated in nearly seven million digital subscribers using The New York Times to read the news, enjoy games, try recipes, and listen to podcasts.

Messaging Platforms Team

The Messaging team builds and operates the email and push platforms used to deliver messages to our users - from breaking news alerts to subscriber-only editorial newsletters. We collaborate with many teams across the company and provide support for the newsroom, marketing and other engineering teams.

We're building the foundation of an organization-wide email and push platform to improve our messaging capabilities across products and channels. Success for us is building a platform that is not only resilient, but one that can be easily used by teams across the NYT. As an Engineering Manager, you will work with engineers, product, and project to develop a resilient, distributed backend platform, mentor and coach engineers, and support the hiring and long-term structure of the team.

What You'll Do:
  • Expand a team of software engineers and work with engineering leadership on a team structure, charter, and vision that aligns with the overall messaging platform strategy.
  • Iterate on processes such as onboarding, knowledge sharing, and pairing to ensure a growing team continues to have all the knowledge necessary to do their job effectively.
  • Coach, mentor, and give constructive feedback to help engineers grow in their professional careers.
  • Help establish and advocate for engineering best practices with an emphasis on operating an enterprise platform at scale.
  • Build relationships and work closely with product owners, project managers and other partners to ensure the team's delivery.
  • Promote an inclusive team culture where engineers of diverse backgrounds can learn and grow.
  • Lead a team who is building essential systems that are core to the mission of the New York Times.

You Have:
  • 2+ years Engineering Management experience and software development experience on platforms or backend systems.
  • An interest in building an inclusive team culture for engineers of diverse backgrounds.
  • Experience hiring, onboarding, and coaching new engineers as well as managing senior engineers.
  • Comfortable navigating change and leading teams through new initiatives and a changing business and technical landscape.
  • Ability to communicate highly technical concepts to non-technical partners and stakeholders.
  • Value for learning and growth and supporting a blameless culture where engineers can learn from failure.
  • Experience building and running high performance, high demand products or systems in a production environment.

This role may require limited on-call hours. An on-call schedule will be determined when you join, taking into account team size and other variables.


The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local "Fair Chance" laws.