Senior Reporting Analyst - Regulatory and Consumer Affairs - Telecommute

Careers at UnitedHealth Group

We're creating opportunities in every corner of the health care marketplace to improve lives while we're building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life's best work. SM


Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life's best work. SM

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

Let's talk about the ongoing transformation of health care. Change is happening rapidly and the health of millions is at stake. It's our responsibility and we need the right people to drive it, endlessly, with no compromises. As a Senior Reporting Analyst, you will be an individual contributor in our Regulatory and Consumer Affairs team. Use your operational analytical skills to design/develop, program maintain and publish reports. Make solid recommendations based on analysis and provide explanations for reporting results for both internal operations and our customers. Must be self-directed and creative to identify and remediate gaps in the system and process. As a key resource to others you must maintain a high degree of accuracy along with attention to detail, excellent oral and written communication skills, solid interpersonal skills, and the ability to always meet deadlines. It's an opportunity to make a huge impact.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:
  • Support short and long-term operational/strategic business activities through reporting
  • Develop, recommend, and influence business solutions through research and data analysis and business processes
  • Create and review business requirements with customers and obtain sign off including process maps
  • Work closely with the stakeholders to identify risks early
  • Partner with leadership and customers to track and understand defects; Assume accountability and/or ownership to work defect through to resolution
  • Maintain system(s) integrity through focused administrative analysis/updates, content interruptions, upgrades, etc.
  • Ability to present information in a variety of formats (charts, graphs, tables) that help leadership and all stakeholders understand the scope of the project - objective, status, owner, tasks/remediation efforts, key milestone dates
  • Communication through actively being engaged through timely communication (preparation and delivery) to all leadership and stakeholders; Deliver persuasive messages based on sound, logical, fact-based analysis
  • Ensure all internal documentation/project plans are kept current based on progress and/or successful task completion
  • Validate technical system specifications meet business requirements
  • Champion data monitoring through systems, data, and information
  • Deliver timely and effective end-user technical assistance and troubleshooting
  • Work with minimal guidance - proven success at identifying root cause(s); driven by finding answers through research, investigation
  • Self-directed - able to initiate projects independently; Prioritizes and organizes own work to meet deadlines
  • Successful time/project management, problem solving, organizational, and analytical skills

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • 4+ years of experience working in health care, managed care and/or health insurance
  • 4+ years of experience with SQL tools such as SQL management studio
  • 2+ years of experience with Tableau
  • Intermediate level programming knowledge (reporting code) and of relational databases, database structures and design, systems design, data management, data warehouse
  • Intermediate level of proficiency in Microsoft Excel, Access and PowerPoint

Preferred Qualifications:
  • Undergraduate degree
  • Experience communicating complex information via phone conversations and emails to non-technical clients, external customers, internal customers and executives
  • Experience interacting and collaborating with a variety of stakeholders (other team members, internal customers and executives)
  • Experience with Escalated Complaint Management (ECM) /Service Now

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Colorado Residents Only: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Senior Regulatory Affairs Reporting Analyst, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote