Senior Imaging Clinical Systems Analyst

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Day - 08 Hour (United States of America)

Job Summary:

The Senior Clinical Systems Analyst supports core functions of the health system's applications to enable cost-effective, high quality, efficient, and safe patient care. This position will implement, administer, and support assigned systems under the minimal guidance of senior members of the team. The position will have a thorough understanding of Epic modules, ancillary systems, and health system operations. This position independently addresses issues and design decisions of moderate to high complexity with little or no supervision and delivers clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows across the organization.

Essential Duties:
Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests
Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk
Implement changes using documented procedures that are compliant with department's policies and procedures
Work with and mentor junior staff members to document workflows
Act as a technology subject matter expert and clearly communicate technical concepts in business terms between and across the different groups while influencing outcomes
Perform a major role in complex software upgrade initiatives
Lead small to medium complexity new software installations and enhancement requests
Maintain up-to-date project documents for all initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverables
Continually identity opportunities for functional and stability improvement in applications
Identify system optimization and enhancements and collaborate with vendors and other ITS analysts in order to design and implement effective solutions
Anticipate and resolve system problems
Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex and/or controversial matters, including pros, cons, risks, benefits, costs, and unintended consequences
Participate in and frequently facilitate/organize team and cross-team meetings and maintain appropriate meeting records

Minimum Qualifications

Education:
Bachelor's degree in Information Technology, Computer Science, Business Administration, Management Systems, Electronics Technology, Computer Engineering, Health Information Management or a directly-related field from an accredited college or university
Must obtain Epic certification in relevant module(s) within 3 months of employment date
Experience:
Five (5) years of progressively responsible and directly related work experience.
Prefer experience with 2 major Epic upgrades or implementations

EPIC Radiant Certified with 2 years of Radiant build experience.

Preferred Experience:
Five (5) plus years of experience in Imaging Healthcare IT with related imaging applications
Five (5) plus years of strong background supporting imaging departmental workflows with strong understanding of PACS and Vendor Neutral Archive solutions with proven experience in, troubleshoot, and develop/optimize
Previous support or knowledge of Imaging ITS Industry application tools, functionality, use cases, and system configuration requirement: PACS, VNA, Universal Viewer, PS360, Dynacad, MIM, Radiation Dose management solutions, DICOM Router, and other imaging IT applications Proficient and be able to support DICOM & HL7 language transfers
Excellent customer service skills coupled with good business acumen
Able to work independently and in large teams
Able to deliver results with minimum supervision
Have a positive attitude and knowledge share with team members
Ability and desire to learn to resolve specialized and advanced Imaging technology problems
Must be able to perform high quality system clinical and technical business requirements gathering
Lead complex Imaging software upgrade initiatives
Lead complex new Imaging software installations and enhancement requests

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

#LI-AL1

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.