Digital Robotic Process Automation Governance, Security and Compliance Associate

For more than 170 years, Pfizer has continuously worked to make a difference by delivering innovative therapies that improve the lives of our patients. By building a talented community of colleagues that align with our patient-focused purpose and core values, Pfizer has improved global health and impacted more than 780 million patients around the world.

In 2021, Pfizer expanded its global footprint to Tampa, establishing a strategic powerhouse that brings together multi-disciplinary, professional services including Finance, Accounting, Treasury, Digital, HR Services, Sourcing, Commercial and Project Management into a single, centralized location. With so many diverse and highly-skilled colleagues supporting multiple functions and services across the organization, Pfizer Tampa offers ample opportunity to engage in newer ways of working that enhance, simplify, and transform how we deliver treatments to our patients.

Located in Heights Union, the Pfizer Tampa site offers a modern industrial design, the latest in innovative technology, and close proximity to Downtown with views of the Tampa Riverwalk and access to the Channel district and Bayshore Boulevard. From an onsite fitness center to top floor panoramic balconies and outdoor patio, our activity-based space will provide various ways of working to offer collaboration and flexibility to colleagues. The Pfizer Tampa site has constructed an atmosphere that fosters interaction and prioritizes colleague health and wellness.

Additionally, to achieve breakthroughs that change patients' lives, Pfizer is revolutionizing and evolving how colleagues work today. This year, Pfizer launched a new initiative that we call Log In For Your Day where a majority of colleagues can arrange with their manager to work remotely two or three days a week while still maintaining the ability to collaborate regularly in person at our sites. This flexible working model blends the best of remote work and on-site collaboration to drive greater flexibility, support work-life balance, and promote a vibrant, agile, and innovative culture.

Role Summary

The Digital Governance, Compliance and Security team is a key enabler of the Pfizer RPA Strategy. It will aid delivery of the automation throughout its SDLC ensuring regular control of the process execution.

The Governance, Compliance and Security Senior Associate will report to the Governance and Support Operations Lead and will be responsible for supporting enablement and execution of governance processes, access procurement and compliance controls in the Production environment. This role (overall) will be responsible for monitoring the bots utilization to ensure compliance documentation around their governance is properly produced, ensuring access provisioning is completed as expected and optimal utilization of resources is being allocated.

The Governance, Compliance and Security Senior Analyst will work closely with the Digital Engineer Team to monitor the movement of the bots across multiple environments, their connectivity with existing IT systems and address exceptions through documented SOP's.

Role Responsibilities

  • Coordinate automation deployment in collaboration with the Intake and Delivery Teams ensuring proper change control procedures are followed.
  • Execute and/or assist in the execution of change control process governance.
  • Coordinate, execute & manage access procurement by liaising with the Target Application Teams to ensure proper procedures are followed.
  • Assist and/or execute the design of capacity planning and allocation for Automations.
  • Enable the execution of the designed capacity and allocation plans for Automations.
  • Ensure Automations are being started/triggered as per designed process and method outlined in the capacity planning and allocation.
  • Define, maintain and execute the SOP's & WI's governing the processes the team oversees.
  • Execute the Target Application Log Review reports in coordination with the Target Application Support Teams as per stablished SOPs.
  • Liaise with the Target Application Support Teams to ensure proper documentation is followed in case of findings resulting from the review.
  • Ensure all documentation resulting from the RPA processes (bug fixes & enhancements testing evidences / RPA SOPs & WIs) follows stablished procedures and are stored according to our SOPs.
  • Create and maintain Automation Master Data ensuring is consistently up to date.


  • Education: Bachelor's Degree in Finance or IT.
  • 3-5 years' experience in financial IT solutions delivery and support under Sox, GPM or other heavy regulated environments.
  • At least 1 year experience supporting process for automation solutions.
  • Programming experience in any language (preferably .Net, VBA, VBScript or other configuration/scripting type technology)
  • Significant experience with production systems support (preferably under Sox, GPM or other heavy regulated environments), including planning outages and upgrades, communication, ticketing prioritization and SLA monitoring.
  • Proven ability to understand key business expectation, criticalities and requirements.
  • Knowledge of agile software development lifecycles, including experience of applying formal change control procedures and disciplines required.
  • Demonstrated ability to work independently with a focus on taking initiative and solve problems
  • Excellent, proactive problem solver, strong analytical skills with the ability to analyze complex requirements and define technical/functional advanced solutions.
  • Excellent communication skills in both written & verbal English (and have worked in global/multicultural environment). Ability to interact with both technical and non-technical stakeholders as part of the RPA delivery cycle.
  • Knowledge of virtual space i.e. virtual machines and their interaction with other applications and system within an enterprise
  • Willingness and ability to blend business analysis with hands-on configuration of automated processes in the RPA tool
  • Familiar with main finance processes (transactional, working capital, management reporting, planning budgeting and forecasting)

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Finance & Accounting