Solutions Analyst III

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TD Description

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US.

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com.

Department Overview

Solutions Analyst III ensures TD Bank has products and processes that are customer-oriented, scalable and cost effective to meet the market demands of our customer segments, Faster, Better, and Cheaper.

Job Description

Coordinates with internal and external resources needed to successfully complete projects and deliver solutions that address business needs
Works with Business Line, Risk, and Operational partners to execute or, facilitate business line activities required for Solutions including planning, business requirements, and vendor relationship management
Provides expertise, acting as a specialist resource for systems, processes, and troubleshooting knowledge for Line, Risk, and Operational partners
Maintains and administers systems business functions to ensure continuous and uninterrupted system availability
Manages large projects including task and responsibility delegation, in support of Solutions initiatives
Assists in developing implementation plans for specific components of the Solutions strategy
Participates in enterprise solution design, development, and documents standards that apply for business applications
Creates design for Solutions requirements
Conducts business analysis, joint review sessions and facilitates processes to elicit business and functional requirements
Assists in the development of specific components of the Solutions strategy

Job Requirements

  • Must be eligible for employment under regulatory standards applicable to the position.

  • Bachelor's degree or work experience equivalent to Bachelor's degree required
    7+ years' experience required
    In depth knowledge of business line, business model, operations
    Demonstrated communication skills
    Demonstrated problem-solving skills along with good decision making skills
    Excellent follow up skills and the ability to manage competing priorities according to business need
    Demonstrated ability to handle large projects, including task and responsibility delegation
    Progressively responsible experience in large scale corporate systems analysis
    Demonstrated ability to independently translate user requirements into technical specifications
    In depth process improvement skills
    In depth technical knowledge and the ability to apply it to various system issues and training situations
    Demonstrated ability to troubleshoot research and correct the majority of system malfunctions
    Demonstrated time management skills and the ability to prioritize competing tasks

    Qualifications

    Physical Requirements:

    Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

    Domestic Travel - Occasional
    International Travel - Never
    Performing sedentary work - Continuous
    Performing multiple tasks - Continuous
    Operating standard office equipment - Continuous
    Responding quickly to sounds - Occasional
    Sitting - Continuous
    Standing - Occasional
    Walking - Occasional
    Moving safely in confined spaces - Occasional
    Lifting/Carrying (under 25 lbs.) - Occasional
    Lifting/Carrying (over 25 lbs.) - Never
    Squatting - Occasional
    Bending - Occasional
    Kneeling - Never
    Crawling - Never
    Climbing - Never
    Reaching overhead - Never
    Reaching forward - Occasional
    Pushing - Never
    Pulling - Never
    Twisting - Never
    Concentrating for long periods of time - Continuous
    Applying common sense to deal with problems involving standardized situations - Continuous
    Reading, writing and comprehending instructions - Continuous
    Adding, subtracting, multiplying and dividing - Continuous
    The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

    Inclusiveness

    At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

    If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

    EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.