Security Operations Technician

Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments - when a hurricane lands or when a fire breaks out. And in everyday moments - when a package arrives just in time for the holiday or when a child doesn't miss the school bus home.

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department Overview

Our customers are public safety agencies, governments, and military organizations that use our mission-critical communications systems. The Security Update Service team, part of the Motorola Solutions cybersecurity services organization, protects mission-critical systems by ensuring security updates are verified, tested, and installed.

Job Description

As a remote security update service technician, you will be responsible for applying monthly and quarterly operating system security patch updates to mission-critical systems and ensuring they are protected from cyber threats. This position will follow documented processes to ensure that critical infrastructure is returned to service as soon as possible in a timely manner.

Responsibilities
  • Verify and apply security patches and updates for Windows and Linux based operating systems, VMware solutions, and other technologies
  • Troubleshoot system and network issues that result from updates
  • Work directly with customers to provide reporting and status of updates
  • Communicate relevant patch information with customers and other teams
  • Coordinate with Motorola and customers for scheduled maintenance
  • Perform preventative maintenance checks to ensure proper system operation
  • Hands on experience with Windows and/or Linux operating systems
  • High level knowledge of networking concepts (i.e. network devices, IP addresses, ports, and protocols)
  • High level knowledge of virtualization concepts (VMWare ESXI)
  • Experience performing troubleshooting, break fix, or technical support on Windows or Linux operating systems
  • Must have strong organizational skills


Motorola Solutions is a U.S. Federal contractor and must comply with the recent U.S. Government Executive Order requiring that Federal contractors ensure that their U.S. employees are fully vaccinated against COVID-19 by December 8, 2021. Accordingly, Motorola Solutions requires all US employees, even those working from home, to be fully vaccinated unless entitled to a reasonable accommodation based on a qualified medical condition or religious belief.

If you are unable to be fully vaccinated due to a qualified medical condition or religious belief, you will be required to apply for a reasonable accommodation prior to moving forward with the recruitment process. As a part of this process you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, an offer for employment will not be made.

Basic Requirements

  • High School Diploma
  • 1 or more years of technical experience.


Vaccine Requirement

Motorola Solutions is a U.S. Federal contractor and must comply with the recent U.S. Government Executive Order requiring that Federal contractors ensure that their U.S. employees are fully vaccinated against COVID-19 by January 4, 2022 . Accordingly, Motorola Solutions requires all US employees, even those working from home, to be fully vaccinated unless entitled to a reasonable accommodation based on a qualified medical condition or religious belief.

If you are unable to be fully vaccinated due to a qualified medical condition or religious belief, you will be required to apply for a reasonable accommodation prior to moving forward with the recruitment process. As a part of this process you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, an offer for employment will not be made.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S.Benefitsinclude:
  • Incentive Bonus Plans
  • Medical, Dental, VisionbenefitseffectiveDay 1
  • 401K with Company Match and Day 1 vesting
  • 9 Paid Holidays
  • GenerousPaidTime Off Packages
  • Employee Stock Purchase Plan
  • PaidParental & Family Leave
  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

Location

Schaumburg, IL
San Antonio, TX