Children's Behavioral Health Initiative Program Manager (CBHI) - Telecommute in Somerville, MA

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Children's Behavioral Health Initiative Program Manager (CBHI) will have oversight over the CBHI program within Optum and in collaboration with other Managed Care Entities (MCEs) in the state of Massachusetts. The CBHI Program Manager will support established CBHI providers in providing services according to program specifications, ensuring appropriate training and supervision, and improving access to services. This position will be the primary CBHI liaison with state agencies, as well serve as a subject matter expert, and will require both remote and in-person presence. Employees in this function must have a valid clinical license (i.e., LICSW, LMHC, LMFT) and typically have a Masters' Degree in counseling, psychology or social work or are registered nurses (RN) with psychology specialty.

If you are located in the Somerville, MA area, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:
  • Supports clinical team in solving problems and provides guidance to internal clinical operations
  • Supports the adaptation of departmental plans to address business and operational challenge
  • Serves as subject matter expert and consultant in the resolution of member issues and concerns
  • Serves as subject matter expert and consultant in the resolution of CBHI provider issues and concerns
  • Ensure that CBHI providers participate in State required meetings, trainings, coaching, supervision, quality improvement, and other related activities
  • Participates in CBHI meetings required by the state and in accordance with all MCE collaboration. Co-facilitates CBHI meetings, as needed
  • Participates in local Systems of Care (SOC) meetings in collaboration with MCEs and attends monthly *SOC meetings in the northeast region
  • Network management of assigned CBHI providers in collaboration with MCE partners to ensure active and ongoing program development plans and corrective action plans, as appropriate
  • Ensures that CBHI providers participate in state required meetings, trainings, coaching, supervision, quality improvement, and other related activities
  • Conducts record reviews using CBHI chart audit tool and generates annual CBHI report
  • Helps support the roll out and implementation of Behavioral Health


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • Registered psychiatric nurse; licensed masters' level mental health professional OR licensed Ph.D. with an unrestricted license in Massachusetts
  • Solid knowledge of CBHI program, services, and processes in the state of Massachusetts
  • Ability to travel up to 10-25%
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state, and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance


Preferred Qualifications:
  • 5+ years of post-licensure diversified clinical experience in a direct service setting
  • 2+ years of successful clinical and administrative management in a managed care environment
  • Acute psychiatric, chemical dependency or outpatient therapy experience, with an emphasis in differential diagnosis
  • Demonstrated leadership in the clinical and operational areas, (preferably Care Coordination and wraparound principles)
  • Solid leadership and analytic skills
  • Secure ability to work independently, as well as with a team
  • High ethical standards


UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: LICSW, LMHC, LMFT, SOC, children's behavioral health, training, Nashua, NH, New Hampshire, Somerville, MA, Massachusetts, WFH, work from home, work at home, telecommute, telecommuter, telecommuting, remote, travel

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