Senior Manager Information Systems, ERP Solution Architecture


If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission-to serve patients-drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve together-researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It's time for a career you can be proud of. Join us.

Senior Manager Information Systems, ERP Solution Architecture


What you will do

Let's do this. Let's change the world. In this vital role you will join our state-of-the-art Amgen Capability Center. We are in search of a leader that will help foster an environment of continuous improvement, by applying agile concepts and thinking creatively to build, maintain, and improve our solutions with a focus on business value, applications reliability and user experience.

As a member of the ERP Leadership Team, the ERP Enterprise Architect will lead a team of SAP solutions architects in business processes in Finance and Supply Chain, e.g. Record-to-Report, Source-to-Pay, Order-to-Cash, Plan-to-Stock, Serialization, and Logistics; represent the ERP Platform at the Enterprise Architecture Review Board, be accountable for the advancement of Amgen's ERP technology architecture using industry-leading SAP platforms, including SaaS, PaaS and IaaS, Enterprise Data Lake, Enterprise Data Fabric and DevOps framework. This role will proactively lead the collaboration and engagement with the IS business-facing functions, business process teams, and ERP build and operations teams, in delivering solutions based on business and industry best practices and will help drive the Global ERP solution roadmap within Amgen.

Enterprise Architects are technology thought leaders, helping to drive Amgen's digital innovation ambitions. We align technology strategies and solutions to business imperatives, optimize the value of our technology investments and govern IT architecture standards and practices across the data, application, integration and infrastructure layers; creating value for our staff, our business partners, our shareholders and most importantly - our patients.

Key Responsibilities

  • Provide leadership to a talented staff of SAP solution architects with focus on career development, engagement with partners, and capacity planning and prioritization
  • Representative of Global ERP at the IS Enterprise Architecture Review Board, with accountability of the alignment of ERP solutions with best practices and Amgen's "City Planning" technology ecosystem
  • Maintain an effective relationship with strategic IS suppliers of software and services
  • Collaborate with business partners and delivery teams to ensure convert functional requirements into scalable, efficient and supportable solutions, with an emphasis on SAP technologies, including cloud infrastructure, connected cloud applications and data lake architectures
  • Provide detailed technical specifications and guidance to engineers, developers and other product team members
  • Create roadmaps for ERP product teams for continuous improvement, technology enhancements and retirement of technical debt
  • Provide guidance and troubleshooting support for complex production incidents
  • Advocate of the ERP vision in the organization with influencing and leadership skills in order to lead people to achieve expected business outcomes
  • System owner of business solutions in ERP
  • Effectively communicate with senior leadership and peers, including strong writing skills to draft and publish technical documentation, SOP's, architectural specifications, and business cases
  • This position involves working with a global network of technology and business partners and may require travel up to 10%


What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The collaborate professional we seek is a technical leader with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of Information Systems experience


Master's degree and 6 years of Information Systems experience


Bachelor's degree and 8 years of Information Systems experience


Associate's degree and 10 years of Information Systems experience


High school diploma / GED and 12 years of Information Systems experience


2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources

Preferred Qualifications

  • Previous Service Ownership of an ERP application, preferably SAP S/4HANA, familiarity with IS standards/policies and Service Management tools and processes, GMP and SOX compliance
  • 7 or more years of experience in the deploying and supporting of complex solutions in SAP technologies
  • Strong verbal and written communication, interpersonal and problem-solving skills
  • Ability to prioritize, lead, and direct multi-functional teams to address and solve technical and business issues
  • Experience working effectively in a globally dispersed team environment.
  • High learning agility, problem solving, creative and analytical thinking.
  • Experience in resource and performance management
  • Strong customer relationship and leadership skills
  • Management experience in all aspects of an information systems environment
  • Portfolio and project management skills
  • Demonstrated ability to coordinate or lead multiple projects and activities with meaningful priorities
  • Understand service models and prioritization based on impacts on business operations


What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates' professional and personal growth and well-being.
  • Vast opportunities to learn and move up and across our global organization
  • Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
  • Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Apply now

for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.


Amgen requires all staff in the United States and Puerto Rico to be vaccinated from COVID-19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Amgen requires all staff in the United States and Puerto Rico to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.