Payments Architect

Our purpose - Opening up a world of opportunity - explains why we exist. We're here to use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We're bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

This role works at the intersection of business and technology to define strategies that combine a deep understanding of business objectives, challenges with technology solutions and extending them into delivery execution, value realization and on-going product management.

Solving big, complex, and ambiguous problems is critical to the success of this role, along with the ability to provide timely guidance and feedback to help others strengthen specific knowledge/skills areas needed to accomplish a task or solve a problem.

  • Accountable for overall solution definition to support products, services and customer journeys in alignment with the appropriate roadmaps, group standards, policies and patterns
  • Technical leadership to multiple cross-functional teams, creating an atmosphere of confidence and accountable freedom in the team to deliver the solutions to realize program increment (PI) objectives
  • Lead on architecturally significant decisions to maintain pace and return on investment against agreed priorities, by being prepared to deep dive on application specific issues as well as holistic platform-wide challenges
  • Partnering with product management teams to ensure roadmaps are oriented to deliver strategy, value creation objectives, and measurable key performance indicators
  • Delivers effective technical leadership across Value Stream and Development Pods through collaboration, supporting intentional & emergent design, identifying critical non-functional requirements, and design simplicity
  • Providing coaching to teams to improve the quality of their technical capabilities and ways of working
  • Managing barriers to potential technology solutions, intervening to resolve and unblocking team impediments
  • Responsible for ensuring technology solutions are cost effective and capable of realizing business goals
  • Translates requirements into actionable designs and backlog items for development and implementation
  • Identifies and addresses opportunities for strategic enhancements and resolving technical debt
  • Managing alignment with group and local solution governance across multiple IT portfolios
  • Articulates and manages risks, assumptions, issues, decisions & dependencies (RAIDD) and enables light touch, effective delivery governance
  • Key participant in estimating and refining epics/features at PI planning, backlog refinement, and sprint planning
  • Proactively engage with stakeholders across portfolios and business lines to leverage support required to achieve business outcomes, identify opportunities for synergies, and intervene to resolve potential barriers
  • Bridging the gap between how products and IT systems are shaped, built, and run to support a continuous feedback loop for iterative and incremental development practices


  • University-level degree in Computer Science or a related discipline
  • Minimum 12-15 years of solution design, development, and/or IT operations experience
  • Proven track record in pragmatic architectural/technical design as well as solid software development experience
  • Stakeholder management, especially impactful communication, influencing, and arbitration
  • Prior experience with Payment, Billing, Liquidity management preferred.
  • Experience within a large, complex and geographically dispersed organization with multi-disciplinary and multi-cultural diverse work environments
  • Flexible worker who demonstrates adaptability
  • Domain knowledge in Payment, Billing, Liquidity management
  • An ability to solve complex problems and a highly analytic approach
  • Ability to plan and manage at both strategic and operational levels (e.g. enterprise and solution architecture)
  • Demonstrable knowledge and experience of business architecture, data architecture, application architecture, technology architecture, enterprise architecture, and security architecture
  • Broad technical experience of Agile, Cloud, DevOps, APIs, service oriented architecture, distributed systems, security, data, high availability and disaster recovery
  • Proven expertise in the implementation of micro-services architecture / APIs
  • Knowledge of public cloud providers, what technologies they provide, and the use cases they serve
  • Proven ability to build, motivate, and lead high performing teams to support a best-in-class vision within a complex, matrix organization
  • Ability to influence without direct authority
  • Comprehensive understanding of risk management, trade-off analysis, and product management
  • Scaled Agile Framework (SAFe) certification is desirable
  • TOGAF certification is desirable
  • Google Certified Cloud Professional Cloud Architect certification (preferred)

As an HSBC employee, you will have access to tailored professional development opportunities and a competitive pay and benefits package. We work hard to ensure that our workplace is a diverse, inclusive and meritocratic environment and we have a strong commitment to sustainability. Our Employee Resource Groups (ERGs) play a central part in life at HSBC, including the development of our employees and our connection to the communities and customers we serve. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank for the future!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.