Program Management Lead, Wirecutter

Job Description

About the position

Wirecutter is looking for a self-motivated, strategic and people-focused Program Management leader to support its continued growth and innovation. In this role, you will serve as a key leader across our cross-function technical teams, helping to scale processes, operations, and culture across multiple cross-functional technical teams. This role will report into Wirecutter's Chief Operating Officer. Wirecutter Digital is a distributed team, and the person in this role can work from one of the states we hire in

Ideally, you have:
  • Demonstrated track record building effective, scalable processes and operations within cross-functional teams to develop robust platforms and products
  • Thoughtful leadership in hiring and managing a team of dedicated project managers and guiding their professional development
  • Proven ability in coaching project managers and technical teams in the best frameworks for the work at hand and problems to be solved (e.g., lean, agile, etc.), establishing useful processes and improving them based on regular team and stakeholder feedback
  • Ability to connect high-level business priorities with work on the ground, driving alignment, motivating change, and guiding teams to drive completion of their Objectives & Key Results (OKRs)
  • Strong verbal and written communication skills, including the ability to influence executive leadership, as well as both technical and non-technical contributors on cross-functional teams

  • Work closely with your team of direct reports and functional leaders across product, engineering, and design to tie business strategy to roadmap activities, and ensure the roadmap is followed and adjusted as needed
  • Hire, manage, and mentor a team of project managers, empowering them with autonomy and ownership, supporting their professional development, and coaching on project management best practices, including agile development and continuous improvement
  • Support the half-yearly planning processes across cross-functional technical teams, in conjunction with broader company strategies and goals
  • Ensure schedules, resources, and communications across relevant teams are consistently in sync, and trade-offs and dependencies are clearly understood
  • Manage communications for key stakeholders. Ensure issues and risks are identified and handled swiftly, and key decisions are communicated and acted on appropriately
  • Champion and support agile software development practices, and facilitate necessary nuances per cross-functional team
  • Act as day-to-day project manager on major initiatives within a program or particular business line, if needed
  • Contribute to a community of practice among the broader NYT program management organization to share materials and templates, best practices, and lessons learned

  • 7+ years relevant work experience in software development project and program management
  • 2+ years experience managing direct reports and facilitating their career development
  • Proven ability to communicate technical concepts and business impact to team members and executive leadership in a manner that is readily understood and actionable
  • Deep knowledge of agile development practices and knowledge of Jira, Google Workspace, Slack, Confluence, Excel, and other project management tools-one or more Certified Agile Leadership or Coach certifications highly preferred
  • Passion for Wirecutter's mission and commitment to be part of our innovation and growth
  • Experience working in a remote or hybrid organization preferred
  • Demonstrated commitment to diversity, equity, and inclusion

About Wirecutter

Wirecutter helps people buy the right things for the way they want to live. The site was founded by journalists in September 2011 and was acquired by The New York Times Company in October 2016. Our recommendations are made through vigorous reporting, interviewing, and testing by teams of veteran journalists, scientists, and researchers. Consider us a best-of list for everyday things; a curated gallery filled with only interesting, useful objects; a thank-you note to the designers and engineers who create the stuff that makes our lives better; a geeky friend with next-level research skills who tests everything they buy so you don't have to. The point is to make buying great gear quickly easier so you can get on with living your life.

We pride ourselves on following rigorous journalistic standards and ethics, and we maintain editorial independence from our business operations. Our recommendations are always made entirely by our editorial team without input from our revenue team, and our writers and editors are never made aware of any business relationships. Wirecutter is mission driven and reader supported; learn more about us here .

Our Company Principles

Our principles help us create a work environment that breeds trust, respect, learning and is one that we all are excited about showing up to each day.

Seek Understanding: We are lifelong students who want to understand the world around us. We are curious to understand our readers, how we get better at our own disciplines and how we can work better together. This means we are active listeners, information hunters and empathetic.

Explain Why: Because we seek to understand, we value the importance of explaining our ideas and our understanding. This means we are constructively candid, sharing our perspectives and the thought process behind it. And then learning from the conversation that ensues. We are all teachers and students, helping each other grow.

Solve Things: We love to solve things, whether they are our own problems, our readers problems or our colleagues problems. While we often can solve problems on our own, we believe our best results come out when we solve them together.

Get It Done: We are passionate about getting things done. Whether it is our own individual work or teamwork, our instinct is to forge a path forward and learn as we go. This means we continually focus on how to turn work into achievable chunks, communicate those effectively to the team and efficiently execute against them.

Make It Better: We aren't satisfied with perpetuating the status quo. We're always looking forward. We live to change the world around us for the better, making a difference in our own lives and our readers' lives. If we are being ambitious enough, this means that we will both fail and succeed and we take pride in owning both of those outcomes as long as we are learning.


Even with our offices in New York City and Los Angeles, Wirecutter remains a highly remote friendly culture, and proud to employ incredible people across the country. Right now, we are eligible to hire in CA, CO, CT, FL, HI, ID, IL, IN, ME, MA, MI, MN, NH, NY, OH, OR, PA, TX, UT, WA.

Overview of Benefits at Wirecutter and The New York Times Company:

Though Wirecutter has physical locations in both NYC and LA, the company promotes and encourages a remote workforce, so that our employees can work in flexible and comfortable ways. We are committed to career development, supported by a formal mentoring program as well as tuition reimbursement. The New York Times Company offers frequent panel discussions and talks by industry leaders (Sheryl Sandberg, Melinda Gates and Ta-Nehisi Coates are a few recent examples), that we encourage our employees to attend.

We believe diversity fuels innovation and creativity, and we have a variety of employee groups and task forces across The New York Times Company and Wirecutter dedicated to fostering a diverse and inclusive workplace.

We offer a generous parental leave policy, which was recently expanded in response to employee feedback. Birth mothers receive 20 weeks fully paid, adoptive parents and birth fathers receive 10 weeks also fully paid. Similarly, we offer competitive health and dental insurance, as well as 401k matching.


The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local "Fair Chance" laws.