MHE Operator - Shipping (2PM)

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The Material Handling Equipment (MHE) Operators are responsible for inspecting, operating, and managing industrial trucks to load and unload materials and deliveries. In addition, MHE Operators move materials and/or products using equipment to and from storage areas, fulfill customer orders, and maintain quality through our preferred methods.

Key Areas of Responsibility
  • Perform the operator's daily checklist before using the equipment.
  • Maintain the Distribution Center safety policy for all equipment.
  • Identify and report faulty equipment, damages, and safety concerns immediately.
  • Report safety incidents and near misses when it occurred.
  • Consistently meets or exceeds distribution productivity, quality, and timeliness expectations for the position.
  • Transport skids of products from one area to their designated space.
  • Pick products from proper bin locations for customer orders and vendor returns.
  • Loading and unloading products, recyclable materials, empty pallets, and other materials using equipment and pallet jacks.
  • Performs other duties as assigned.

MHE Operator Responsibilities
  • Perform the operator's daily checklist before using the equipment.
  • Maintain the Distribution Center safety policy for all equipment.
  • Identify and report faulty equipment, damages, and safety concerns immediately.
  • Report safety incidents and near misses when it occurred.
  • Consistently meets or exceeds distribution productivity, quality, and timeliness expectations for the position.
  • Transport skids of products from one area to their designated space.
  • Pick products from proper bin locations for customer orders and vendor returns.
  • Loading and unloading products, recyclable materials, empty pallets, and other materials using equipment and pallet jacks.
  • Performs other duties as assigned

Responsibilities - Distribution Services
  • Facilitate stocking of all inbound merchandise and all re-stock from other departments.
  • Process all palletized shipments which includes UPS Freight, FEDEX Freight and Best Way orders.
  • Pick and process all orders that have the command line (Palletized Shipment).
  • Load UPS Freight, FEDEX Freight and Best Way trailers.
  • Inspect boxes and product for visible damage before shipment, including ensuring proper size and fit and correct if necessary.

Responsibilities - Internal Services
  • Facilitate stocking of all inbound merchandise and all re-stock from other departments.
  • Unload trucks using equipment or a pallet jack and acknowledge freight bills from all carriers as needed.
  • Communicate and support Traffic Coordinators.
  • Replenish primary bin locations as well as rotate and consolidate products.

Responsibilities - Receiving
  • Unloading trucks, sorting and receiving products by PO, mail, returns and supplies.
  • Accurately counting of products and comparing to vendor packing slips.
  • Accurately signing off for freight coming in from different carriers.
  • Quality control processing using RF scanners/IDS system for all inbound merchandise.
  • Communicating with the receiving office to resolve discrepancy purchase orders.
  • Cube items properly and bundle items together when there are multiple pieces to an item.

Responsibilities - Returns
  • Data entry to update customer accounts.
  • Process all daily merchandise and forward to designated areas: restock, vendor returns, repairs, b-stock, damages, installs and refusals.
  • Research return discrepancies; work with various CDW departments on approval/resolution of unauthorized returns.
  • Sort returned merchandise by disposition.

Responsibilities - Shipping
  • Pick and process pick/pack, speed picks and ready ship product using a hanging QC station or portable RF scanner, including placing non-conveyorable product in designated areas for pick up.
  • Maintain conveyor flow by keeping the conveyors and sensors clear.
  • Pack boxes using bubbles or other packing material to ensure a secure shipment.
  • Inspect boxes and product for visible damage before shipment, including ensuring proper size and fit and correct if necessary, including inspecting fragile items for proper over-packing with bubble bags.
  • Manually load trailers in freight area while correctly verifying and matching shipping labels to carrier trucks.

Responsibilities - Stocking
  • Facilitate stocking of all inbound merchandise and all re-stock from other departments.
  • Replenish bin locations as well as rotate and consolidate products.
  • Fill totes for Small Side Put Away Stocking.
  • Research stock areas to identify location of products using AS400.
  • Assist receiving department by cutting box flaps and processing inbound merchandise.
  • Work with shipping department to ensure that all customer orders are filled.
  • Rotate throughout the stocking department performing various stocking functions. May be asked to rotate to other job functions in the warehouse, including cross-department functions, for training and operational purposes.

Responsibilities - Warehouse Support
  • Assist various departments including customer service requests.
  • Assist with inventory and distribution of warehouse and office supplies.
  • Rotate throughout the Shipping Department performing various shipping functions and may be asked to rotate to other job functions in the warehouse, including cross-department functions, for training and operational purposes.

Responsibilities - Will Call
  • Quality control checking of all items for will call orders and scanning them to bins.
  • Pick items and orders requested by customers and account managers.
  • Assist in the preparation of trucking orders.


Minimum Qualifications
  • High School diploma or equivalent
  • Forklift Certification

Other Required Qualifications
  • Perform 8 or more hours of standing, sitting, walking, bending, lifting, and carrying products up to 50 lbs. in combination at any given time
  • Strong attention to detail and accurate counting ability
  • Solid verbal communication skills with the ability to effectively interact with all stakeholders
  • Comfortable working in a warehouse environment which includes changes in temperature as the weather fluctuates, noise from conveyors and forklifts

Preferred Qualifications
  • Knowledge with AS400 system and RF Scanner
  • Knowledge with Microsoft Office applications

COVID-19 Update:

CDW is committed to maintaining a workplace that is free of known hazards and to ensuring the safety, health, and well-being of coworkers and candidates for employment and their families, as well as the community.

CDW requires all coworkers be fully vaccinated against COVID-19, with the only exceptions being a documented, legally required medical or religious accommodation. Prior to starting with CDW, successful candidates will be required to: (i) be fully vaccinated against COVID-19 and provide CDW with proof of full vaccination; or (ii) apply for and receive a medical or religious-based accommodation to be exempt from the mandatory vaccination policy.