Logistics Specialist - Customs

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

About Abbott Diagnostics

Diagnostic testing is a compass, providing information that helps in the prevention, diagnosis and treatment of a range of health conditions.

Abbott's life-changing tests and diagnostic tools give you accurate, timely information to better manage your health. We're empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.

Our location in Lake County, IL, currently has an opportunity for a Logistics Specialist - Customs. This new team member will take responsibility and perform the day-to-day operational functions of international exporting for the Abbott Diagnostics division. The Specialist will require significant interaction with logistics, distribution, operations, planning, and Customs & Trade Compliance. They will be responsible for the execution on an operational level for appointed freight forwarders for international air and ocean; international small package; same day expedited moves such as next flight out and hot shot truck; LTL; and truckload shipments on an outbound basis.

  • Create the export documentation in accordance with US Customs and Corporate Customs & Trade Compliance ( CCTC ) regulations for ADD ( Abbott Diagnostic Division) shipments moving out from Lake County Distribution Center and variety of third-party locations (3PL) around the country, including a K&N warehouse in North Carolina, Streck in Nebraska, and ADD facilities in Dallas, Texas, and Santa Clara, California, ensuring compliance with all relevant customs regulations and trade laws and regulations, including 19CFR, 15CFR, USDA, and other US regulatory agency requirements.
  • Work with various freight forwarders to obtain booking details and House Airway Bills/Seaway Bills, ensure that these documents are correct, and create folders containing the documentation trail for each shipment.
  • Responsible for following required regulations and proper AES filings on applicable shipments for different mode of transportation: Air, Truck, Ocean (both as full container loads - FCL, and less-than container loads - LCL).
  • Responsible for partial or full manual input of each data element for manual shipments.
  • Manage shipment activity assignments by countries; complexity; routes; freight forwarder capacity and customer expectations.
  • Responsible for ensuring proper Dangerous Goods paperwork accompanies all applicable shipments
  • Accountable to ensure compliant exportation of products from all US sites. Responsible to take action when lack of compliance occurs with U.S. policy - must escalate and report to export customs site management.
  • Generate the proper and required international paperwork necessary for outbound shipment moves and exception management on delayed shipments as well as responsible for pre-alerting on all applicable shipments. On international shipments the person is responsible from the order dropping till the order delivers to ADD's customers.
  • Collaborate with cross-functional teams in customs compliance, distribution, shipping, logistics, planning, operations, and quality.
  • Actively share customs and logistics expertise and data with cross-functional teams; guiding them through decisions that potentially could be impacted by customs regulations.
  • Recommend projects which will positively impact divisional and corporate results.
  • Responsible for Export Record Keeping complying with Abbott and US governmental organizations policies.
  • Ensure all documentation and training necessary to execute the project plan are complete and meet divisional and corporate quality standards.
  • Responsible for following up on international customer complaints on shipments that may be over-shipped, mis-shipped, or short-shipped.
  • Must be on call to handle emergency shipments after hours and on weekends.
  • Assist in Due Diligence activities to provide logistics and customs expertise in the decision-making process.
  • There are a variety of information systems for managing the freight, distribution, and customer service portion of the business that do not have common platforms, language, or reporting capabilities. The Logistics Customs Specialist will support many ADD departments so they must have strong communication skills, results driven, be self-motivated, with a desire to learn and improve the department and their own skill set.
  • Needs to maintain constant communication/interaction with internal and external stakeholders to ensure quick responses and satisfactory outcomes.
  • Support sustaining a lean culture of continuous process improvement.


  • Bachelor's degree preferred or 4-6 years of related work experience, preferably in logistics or supply chain management.
  • Must have dangerous goods certification or be willing to become hazmat certified for the Lake County facility.
  • 1-3 years' experience in Logistics, Supply Chain, Customer Service, or Customs

  • Bachelor's degree in supply chain, logistics or related field
  • Sound problem solving and analytical skills
  • Acute attention to detail
  • Effective communication (written and oral) and interpersonal skills are absolutely critical
  • Ability to balance multiple priorities simultaneously and manage time appropriately
  • Be self-directed to achieve the departmental objectives. Minimal supervision should be required.
  • Intermediate Microsoft Office Skills
  • Power BI experience is a plus


At Abbott, you can have a good job that can grow into a great career. We offer:
  • Training and career development, with onboarding programs for new employees and tuition assistance
  • Financial security through competitive compensation, incentives and retirement plans
  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
  • Paid time off
  • 401(k) retirement savings with a generous company match
  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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