Salesforce Experience Cloud Architect (Remote)

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Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments - when a hurricane lands or when a fire breaks out. And in everyday moments - when a package arrives just in time for the holiday or when a child doesn't miss the school bus home.

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department Overview

Our IT organization has a critical role in driving extraordinary business results. Through a strong partnership with other areas of our business, we bring innovative thinking to every conversation and deliver with integrity. We're looking for people who bring great ideas and who make our partners' ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.

Job Description

As a Salesforce Experience Cloud Architect, you are a key member of the Digital team at Motorola Solutions building next generation customer experiences. You will help drive the transformation of key functions for our customer experiences using Salesforce and work closely with business leaders and IT counterparts to deliver on a technology strategy and roadmap. You will help define best-fit technical architectural solutions, design applications and partner with business and development teams to build per design and provide regular support/guidance to project teams on overall technical solutions, issue resolution and execution.

Scope of Responsibilities
  • Lead subject matter expert on Salesforce Experience Cloud capabilities, features and offerings.
  • Help create digital technology roadmaps necessary using audience segments to drive customer personalization and targeting.
  • Design solutions that leverage Salesforce best practices and introduce new technologies when needed.
  • Partner with Business and IT leaders to drive business requirements into strategic designs.
  • Oversee systems design and architecture through leadership participation in architecture reviews.
  • Drive configuration of all design, development, and deployment associated with assigned topics, including all technical configuration settings, administration settings, code reviews and provide overall Salesforce platform domain expertise.
  • Drive standards for development and design techniques for infrastructure and/or enterprise architecture.
  • Assist with solution project estimation, scope definition, resource allocation and formulating project timeline.
  • Help the team plan and execute each sprint and assist with impediments to the sprint goal, and in identifying ways to unblock tasks as needed.
  • Researching and evaluating emerging technologies and releases in Salesforce in order to create new processes and make recommendations to enhance business processes and/or create a competitive advantage.

Desired Background
  • Experience developing on the Salesforce platform (Lighting, Apex, Visualforce), API based integrations and executing data migrations.
  • Experience with designing and implementing large scale solutions, and creating technical architectures for complex Salesforce implementations.
  • Lightning knowledge such as Workflows, Validations, Security Model, Data Model and hands on Customization and Triggers is a plus.
  • Practice of Agile methodologies (e.g., Scrum, SAFe, LeSS) and familiarity with change management tools (preferably Jira).
  • Strong understanding of Salesforce architecture and best practices for development.
  • Excellent verbal and written social, presentation, and interpersonal skills, with the ability to effectively explain complex technical concepts to stakeholders with an array of experience levels and technical competencies.
  • Experience with CI/CD best practices and DevOps to production using Jenkins, git, bitbucket or similar tool sets desired.

This role can be remote anywhere in the US.

Basic Requirements

  • Bachelor's degree in Computer Science, Information Systems or MIS from an accredited university
  • 5+ years of experience developing and configuring solutions, Lighting, Apex and Visualforce Page development

Vaccine Requirement

Motorola Solutions is a U.S. Federal contractor and must comply with the recent U.S. Government Executive Order requiring that Federal contractors ensure that their U.S. employees are fully vaccinated against COVID-19 by January 4, 2022 . Accordingly, Motorola Solutions requires all US employees, even those working from home, to be fully vaccinated unless entitled to a reasonable accommodation based on a qualified medical condition or religious belief.

If you are unable to be fully vaccinated due to a qualified medical condition or religious belief, you will be required to apply for a reasonable accommodation prior to moving forward with the recruitment process. As a part of this process you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, an offer for employment will not be made.

Travel Requirements


Relocation Provided


Position Type


Referral Payment Plan


Our U.S.Benefitsinclude:
  • Incentive Bonus Plans
  • Medical, Dental, VisionbenefitseffectiveDay 1
  • 401K with Company Match and Day 1 vesting
  • 9 Paid Holidays
  • GenerousPaidTime Off Packages
  • Employee Stock Purchase Plan
  • PaidParental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.


Chicago, IL
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