Intern, IT Quality Management, Problem Management (June 2022- May 2023)

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At Bristol Myers Squibb, we are inspired by a single vision - transforming patients’ lives through science.In oncology, hematology, immunology and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Position Summary

The Specialist, IT Quality Management, Problem Investigations will primarily investigate problems within Information Technology. Team members will include stakeholders throughout the enterprise.

Key Responsibilities
  • Responsible for the end-to-end Problem investigation and CAPA action planning including identifying team members, facilitating root cause analysis and recommending actions to correct and prevent reoccurrence.
  • Builds teams by ensuring the right decision makers and advisors are collaborating
  • Solves problems by incorporating findings and a diverse team perspectives.
  • Identifies and applies appropriate root cause analysis techniques
  • Monitor’s completion of action plans.
  • Manages multiple active investigations at a time Provides support to manager for process improvements and upgrades.


What You Will Learn

​This position will help the intern to; collaborate across different teams and organizations (soft skills), develop a strong analytical mindset, understand BMS IT organization structure, learn about problem investigations and procedural deviations, develop presentation, communication and writing skills among others.

Qualifications and Experience

​Enrolled in Bachelor’s degree program in a technically focused. The student should be in the senior year.

Desired backgrounds/degrees include:
  • Information Technology
  • Computer Science
  • Engineering
  • Business major with a strong technology background


MS Office background preferred.

Additional Requirements:
  • Candidates must be available for an internship that will run from June 2022- May 2023
  • Candidates must be available to be able to commute to the BMS- Tampa, FL location for the year internship (Up to 40 hours per week in summer and up to 20 hours per week in fall & spring)
  • Candidates must be actively enrolled in school during the internship with a graduation date of May 2023 or later


Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

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