Associate Director, IT Operations & Provider Governance, Provider Financial Management

At Bristol Myers Squibb, we are inspired by a single vision - transforming patients’ lives through science.In oncology, hematology, immunology and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease areas such as oncology, cardiovascular, immunescience and fibrosis. Join us and make a difference. We hire the best people and provide them with a work environment that places a premium on diversity, integrity, collaboration and personal development. Through a culture of inclusion, we create a better, more productive work environment. We believe that the diverse experiences and perspectives of all our employees help to drive innovation and transformative business results.

This role is part of the IT Provider Financial Management team. This team ensures accurate and timely financial management for key IT delivery providers by maintaining controls and facilitating approval reviews. It owns and improves provider consumption governance aiming to strengthen controls and streamline process. Finally, it advises on the IT delivery provider finances through issue resolution, reporting, planning and analysis.

This role is responsible for partnering with IT Leadership Team, IT Finance and Digital Capability Managers (DCMs) to promote transparency in the cost management process and reporting. It also collaborates with the IT Provider Governance team and is responsible for the Consumption and Financial Management functions of the overall service provider governance.

Detailed Position Responsibilities:
  • Accountable for the accuracy, collection, issue management and reporting of major provider consumption spend.
  • Implement and manage a centralized provider spend process.
  • Advise executives on the financial impact of decisions that are being made and how they compare with the projections or budget estimates.
  • Prepare consolidated view of user demand and provider consumption data. These enterprise views will track status, as well as, risks, issues, improvements and opportunities related to Delivery projects and other activities.
  • Support Digital Capability Managers regarding provider cost management processes and enterprise application level reporting requirements.
  • Partner with IT Finance to foster transparency into costs, consumption, demand and performance.
  • Responsible for the delivery of the budget-projection and monthly accrual processes as they relate to key vendors’ activities.
  • Partner with Provider Governance, assisting in ensuring provider contracts align with enterprise cost management process and performance reporting requirements.
  • Supports the process of all tools utilized in the Demand, Fulfillment & IT Financial Management.
  • Supports the Celgene integration Financial efforts as it relates to the service providers or vendors.
  • Leverage project financial and operational insights to advise decision making and identify improvement opportunities.

Desired Experience:
  • Education: Bachelor’s degree in Finance or Computer Science or a related discipline or equivalent experience.
  • Industry Experience: 5+ years’ experience in IT and/or Finance preferably based at a bio/pharmaceutical company.
  • Demonstrated strategic thinking, leadership, partnering, and energizing cross functional teams.
  • Must have extensive experience in financial processes and internal controls, and how they apply to IT and the pharmaceutical industry.
  • Demonstrated competency of analyzing and defining business processes, using structured problem solving and available tools to quickly evaluate problems, identify root cause, create action plans, assess impact and develop resolution options.
  • Strong analytical and problem-solving skills, process knowledge and lateral thinking.
  • Manages multiple sometimes conflicting priorities, challenges the status quo, and exercises diplomacy all while maintaining a high comfort level for ambiguity.
  • Acts with integrity and develops credibility through an action-oriented approach that demonstrates accountability for results.
  • Ability to navigate and thrive in a complex environment.
  • Advanced MS Excel skills should include pivot tables, data merging, charting, pivot charts, data models, etc.
  • Experience reporting on data from commercial tools; experience in ServiceNow and SAP is a plus.
  • Excellent teamwork & interpersonal skills, with the ability to communicate and collaborate with employees & management at all levels. Strong facilitation & meeting management skills.
  • Strong communicator via all media: collaboration technologies (SharePoint, Skype, etc.) & presentations written, emails, verbal - with a wide variety of audiences.

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to . Visit to access our complete Equal Employment Opportunity statement.

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