Business Manager, Cancer Care Programs

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Day - 08 Hour (United States of America)

Business Manager, Cancer Care Programs
Location: San Jose, California
Service Lines: South Bay Cancer Center

About Stanford Health Care:
At Stanford Health Care, the possibilities to explore your interests and advance your profession are limitless. Whether you're starting the journey as a new graduate nurse or a highly experienced nurse, Stanford can be the catalyst to empower and transform your career. Our highly engaged healthcare teams provide the needed structure and opportunities to achieve your desired professional growth. Browse our wide range of nursing specialties and practice areas. We'd love the opportunity to bring you on as part of the Stanford Health Care team.

Diversity & Inclusion: Cultivating a workplace in which diversity is celebrated and all people are included, respected valued and appreciated as the most valuable asset of Stanford Health Care. Employee Resource Groups (ERGs) launched to be cultural catalysts, innovation hubs, leadership development and talent communities that contribute breakthrough results and advance a culture of inclusion and belonging for all. All groups are inclusive and everyone is invited to join and become an active member. For more information, please click on the following link:

ANCC Magnet Designation: The American Nurses Credentialing Center (ANCC) Magnet Model provides a framework for clinical, operational, and leadership practice, serving as a roadmap for Stanford Nursing's ongoing pursuit toward nursing excellence.

This is a Stanford Health Care job.

A Brief Overview
The Business Manager-Cancer Care Programs assists the Cancer Care Programs Assistant Clinic Operations Managers and Service Center Managers in meeting clinic operations standards. The Clinic Business Manager is responsible to train, mentor, onboard Assistant Clinic Operations Managers and Service Center Managers, implement standard work, ensure compliance to safety standards, participate in transformation activities and process improvement. The Clinic Business Manager will assist in the development of various programs that improve the care and customer service provided to patients and families. The Clinic Business Operations Manager works with the CCP Assistant Clinic Operations Managers and Service Center Managers to support continuing development, training, and retention.

Stanford Health Care

What you will do
  • Assists with planning of annual operations, capital budget, and faculty onboarding and staff support.
  • Develops a training strategy that supports Administration's goals. Review the strategy annually and revises as needed. Evaluates the effectiveness of the strategy and its related programs.
  • Develops Project Plan that includes major tasks, resources and time lines.
  • Develops useful work improvement plans when appropriate.
  • Implements changes based on data analysis related to productivity, quality control and desired outcomes, and evaluate the effectiveness of changes based on data analysis.
  • Implements changes based on data analysis related to productivity, quality control and desired outcomes. Participates in developing, implementing and achieving short and long-term goals. Participates in the development and implementation of clinic performance improvement initiatives.

Education Qualifications
  • Associate degree in a work-related field/discipline from an accredited college or university preferred

Experience Qualifications
  • Three (3) years progressively responsible directly related work experience

Required Knowledge, Skills and Abilities
  • Ability to adjust communications to fit the needs and level of understanding of the receiver
  • Ability to coach and motivate team members
  • Ability to demonstrate customer service skills in interactions with all patients, families and staff
  • Ability to plan, direct, train, supervise and evaluate the work of subordinates
  • Ability to provide leadership and influence others
  • Ability to solve problems and identify solutions
  • Knowledge of computer systems and software used in functional area

Licenses and Certifications
  • None

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family's perspective:

  • Know Me: Anticipate my needs and status to deliver effective care
  • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
  • Coordinate for Me: Own the complexity of my care through coordination


Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.