Registered Nurse, Patient Safety

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Day - 08 Hour (United States of America)

Our mission is to support the delivery of safe and effective patient care by partnering with local areas to eliminate or minimize factors contributing to unintended adverse patient outcomes.

Routine Support:
Daily SAFE review in the Midas system; SAFE & Midas system coaching and support; Identify & facilitate response to investigate serious safety events; Facilitation of RCAs; Provide support and framework for Patient Safety Committee report outs; Provide coaching and guidance for locally facilitated RCAs; Participate in Patient Safety Rounds

Patient Safety Data:
Partner with local areas to identify meaningful and measurable patient safety metrics; Offer data driven insights and recommendations for next steps

Patient Safety Projects:
Provide facilitation/project management support when a safety event, near miss, or trend requires a multidisciplinary team to convene to mitigate the risks (two or more departments represented); Represent the Patient Safety perspective on implementation or improvement projects as a consultant/ subject matter expert

Committee Support:
Represent the Patient Safety perspective and provide insights and guidance at standing meetings with a focus on quality and patient safety; Ad hoc participation in Taskforces/Working Groups convened by local areas related to a patient safety concern (falls, stroke, trauma, etc.)

Provide training and coaching on patient safety tools and concepts.

Registered Nurse (Patient Safety Consultant)

Full-Time Regular Employee, 8 Hour Days, Benefited

Infection Prevention and Patient Safety

A Brief Overview
The Patient Safety Consultant is responsible for the management of the hospitals incident/event reporting system, including staff and manager education, and for conducting intensive investigation or root cause analysis related to the delivery of safe and efficient patient care. The Patient Safety Consultant is responsible for facilitating management follow ups and assuring for comprehensiveness of corrective actions. This position works collaboratively with the Risk Management Department, Nursing Quality, Quality Patient Safety & Effectiveness Department, and other affected department staff to investigate significant and sentinel events and to coordinate the root cause analysis process.

The Patient Safety Consultant is a Quality role that performs a range of functions that support the delivery of safe and effective patient care, the reduction of medical/health care errors and other factors that contribute to unintended adverse patient outcomes, improvement of the facility-wide patient safety program, and to ensure timely reporting of and follow-up/corrective action is taken in response to such events/incidents in accordance with the requirements of hospital policies, the Joint Commission, and other external regulatory and accrediting bodies. The Patient Safety Consultant must possess the ability to perform extensive clinical investigations and root cause analysis of significant and sentinel events in order to assess potential liability and identify opportunities to improve patient safety.

This position coordinates data management for reporting unit level, department level and organizational level data. The Patient Safety Consultant implements systems and processes for effective data collation and ensures comprehensive analysis for identifying trends. This position designs/enhances data management tools to provide effective and user-friendly systems for data tracking. This position is responsible for entering case reviews into the system for tracking and trending.

What you will do
  • Analyzes, summarizes, and reports on patient safety activity to hospital and clinic management. Develops and maintains an ongoing mechanism for monitoring action plans and deficiencies and a proactive process for areas at risk with monthly reporting to the hospital's committee structure. Develops mechanisms for communication of patient safety related information across the hospital and clinics. Disseminates information regarding and promotes use of "best practices" and process improvements in patient safety.
  • Manages the occurrence/event reporting system across the organization and ensures the integrity of data.
  • Provides staff and management education on use of the incident reporting system. This maybe in a large group (50 or more) pre-scheduled or individual one-to -one Just -In-Time training sessions.
  • Actively promotes the use of the organization's incident reporting system by physicians, nurses and other healthcare providers for reporting adverse patient events.
  • Designs and implements ongoing in- service educational presentations that faciltate the understanding and implementation of patient safety standards within the hospital and clinics.
  • Provides staff and management training on the use of the incident reporting system, both one-to -one "Just-in-Time" and scheduled for large groups. Recommends and facilitates change with the hospital and clinics in collaboration with Risk Management, Quality, and operational managers/directors to continuously improve patient safety and outcomes of care, based on identified risks.
  • Participates in the development of innovative approaches to establishment, enhancement, modification, and/or improvements in a variety of programs related to patient safety.
  • Collaborates with others to develop or revise policies and procedures pertaining to patient safety.
  • Identifies barriers to the implementation of patient safety programs, recommends and implements corrective measures, and develops and implements improvements to the organization's patient safety program.
  • Recommends specific actions to eliminate or mitigate the risk of patient harm.
  • Responds to queries for event entry from management, assists with MIDAS risk management tools. Reviews all patient incident/event reports and conducts investigations in cooperation with the Risk Management Department for reported events and patient safety issues, including medical record reviews, interviews, equipment investigations and reporting to external agencies. Participates in and leads the review of significant adverse events to gain an understanding of the processes for Root Cause Analysis (RCA). Establishes processes to ensure that comprehensive review of events are timely and that information is sufficient for hospital leadership to make a determination regarding regulatory reporting.
  • Reviews all patient safety and environment of care standards. Conducts analyses to include: trend, pattern, and other statistically valid techniques to assist in focusing program attention and efforts. Makes recommendations based on findings.
  • Routinely monitors all elements of the occurrence/event reporting systems software,
  • including system
  • dictionaries, user securities, software updates, and interface data transaction and reports. Serves as a member of the Quality Steering Committee's weekly meeting and administratively manages this meeting. Serves as chairperson for the Patient Safety Team weekly meeting and administratively manages this meeting.
  • Serves as a resource for patient care departments and clinics on issues of patient safety and provides patient safety consultation for inquiries from physicians, nurses, or other healthcare practitioners.

Education Qualifications
  • Bachelor's degree in a work-related discipline/field from an accredited
    college or university

Experience Qualifications
  • Three (3) years of progressively responsible and directly related
    work experience

Required Knowledge, Skills and Abilities
  • Ability to collect and record data, evaluate data and statistics, and maintain effective reporting systems
  • Ability to communicate effectively, both orally and in writing
  • Ability to forward physician and house staff behavior event reports to Senior Medical
  • Director-Quality and entry onto the Midas database
  • Ability to forward physician paging/coverage issues to Senior Medical Director-Quality and entry onto the MIDAS database
  • Ability to foster effective working relationships and build consensus
  • Ability to manage, organize, prioritize, multi -task and adapt to changing priorities
  • Ability to mediate and resolve complex problems and issues
  • Ability to plan, organize, prioritize, work independently and meet deadlines
  • Ability to provide leadership and influence others and effectively consult, advise, and instruct management and staff regarding appropriate approaches for dealing with difficult patient issues Knowledge of basic research and investigation techniques with an ability to interpret data, prepare reports, and ability to propose solutions to difficult situations involved in a potential or actual patient injury
  • Knowledge of computer systems and software used in functional area
  • Knowledge of medical terminology and related levels of care and treatment
  • Knowledge of Midas review and entry: mortality, PSIs, incident/event reports, Patient Relations referrals, complaints, referrals from all sources
  • Knowledge of risk management and quality improvement principles and issues regarding patient safety
  • Knowledge of statistical analysis and reporting practices pertaining to quality improvement and program evaluation
  • Knowledge of the current theories, principles, practices, and standards of, as well as emerging technologies, techniques, issues, and approaches in clinical practice
  • Knowledge of the variables that affect the processes and outcomes of patient health care

Licenses and Certifications
  • RN - Registered Nurse - State Licensure And/Or Compact State Licensure

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family's perspective:

  • Know Me: Anticipate my needs and status to deliver effective care
  • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
  • Coordinate for Me: Own the complexity of my care through coordination



Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.