Quality Coordinator - Clinical Lab

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Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview
The Quality Coordinator-Clinical Labs is responsible for maintaining and assessing the Laboratory's quality assurance (QA), quality improvement (QI) indicators, safety programs and education for Stanford University Medical Center laboratory sites and laboratory testing.

This position is also responsible for assessing patient test management in the pre-analytic, analytic and post-analytic processes, review and compilation of complaints and incident reports, and corrective business requirements. The coordinator will develop action plans and metrics needed to monitor progress toward meeting quality improvement objectives.

In addition, the Quality Coordinator will monitor standards enacted by regulatory and accrediting agencies

Stanford Health Care

What you will do
  • Works with the Medical Directors, QA Manager, supervisors and other staff in coordinating QA activities of the labs. Maintains up-to-date knowledge and understanding of requirements and regulations set forth by CLIA and such agencies as Joint Commission on Accreditation of Healthcare Organizations, College of American Pathologists, California State Department of Public Health, Occupational Safety and Health Administration and Center for Disease control.
  • Maintain inspection readiness and assist with external audits by regulatory and accrediting agencies
  • Responsible for facilitating any required documentations for new or renewal of laboratory licenses and certificates for CDPH, CMS, and CAP.
  • Coordinates the proficiency testing activities by facilitating the subscription of required proficiency testing materials, ensuring the testing are performed and results are submitted in a timely manner. Ensures that appropriate follow up on corrective action is implemented when test result/s is found unsatisfactory.
  • In collaboration with Medical Directors and QA Manager, chooses ongoing QA indicators and criteria for monitoring service. Generates reports to track performance and quality improvement. Assists Directors, Managers and Medical Directors in developing QA plans. Collects and collates data and implements changes to resolve problems. Provides support for the creation of QA reports for regulatory agencies. Prepares annual quality assurance report and submits for review.
  • Maintains familiarity with City, County, State and Federal regulations regarding the handling and storage and disposal of chemicals and biohazardous material with the laboratory.
  • Serves as a source of reference for regulations pertaining to laboratory safety, chemical hygiene and safe disposal of chemical and biohazardous materials.
  • Assists departments in the creation of safety training programs that will promote safe practices within the laboratory and employee knowledge of the hazards and possible exposures inherent to the work in the clinical and anatomic pathology laboratory.
  • Monitors laboratory staff in regard to issues related to health and safety and notifies supervisory staff of any problems to ensure compliance with safety policies and procedures.
  • Responsible for the planning, development and standardization of the Safety Manuals, Chemical Hygiene Plan, Exposure Control Plan and Infection Control Plan consistent with the requirements of OSHA, the University and Hospital policies and procedures.
  • Maintain document control system for the creation, review, and revision of laboratory administrative and safety policies and procedures. Review revisions of policies and procedures for compliance with regulatory standards, University and Hospital standards, and enhancement of process quality.
  • Oversees and coordinates laboratory education programs.

Education Qualifications
  • Bachelor's degree in a work-related discipline/field from an accredited college or university

Experience Qualifications
  • Five (5) years of progressively responsible and directly related work experience

Required Knowledge, Skills and Abilities
  • Ability to analyze data, draw conclusions and interpret results
  • Ability to communicate effectively, both orally and in writing
  • Ability to plan, organize, develop tactical plans and set priorities Ability to solve problems and identify solutions
  • Ability to work effectively with individuals at all levels of the organization
  • Knowledge and understanding of the processes, methods and operations in functional area(s) of responsibility
  • Knowledge of computer systems and software used in functional area
  • Knowledge of infection prevention policies and procedures
  • Knowledge of local, state and federal regulatory requirements related to areas of functional responsibility
  • Knowledge of mathematics general science and laboratory techniques
  • Knowledge of Quality methodologies, measurement systems, and Standard Operating Procedures

Licenses and Certifications
  • CLS or
  • CT - Cytotechnologist or
  • CLS-LTD or
  • HTL - Histotechnologist

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family's perspective:

  • Know Me: Anticipate my needs and status to deliver effective care
  • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
  • Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.