Director, Ambulatory Nursing

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Day - 08 Hour (United States of America)

Director, Ambulatory Nursing
Location: Palo Alto, California
Service Lines: Clinical Operations

About Stanford Health Care:
At Stanford Health Care, the possibilities to explore your interests and advance your profession are limitless. Whether you're starting the journey as a new graduate nurse or a highly experienced nurse, Stanford can be the catalyst to empower and transform your career. Our highly engaged healthcare teams provide the needed structure and opportunities to achieve your desired professional growth. Browse our wide range of nursing specialties and practice areas. We'd love the opportunity to bring you on as part of the Stanford Health Care team.

Diversity & Inclusion: Cultivating a workplace in which diversity is celebrated and all people are included, respected valued and appreciated as the most valuable asset of Stanford Health Care. Employee Resource Groups (ERGs) launched to be cultural catalysts, innovation hubs, leadership development and talent communities that contribute breakthrough results and advance a culture of inclusion and belonging for all. All groups are inclusive and everyone is invited to join and become an active member. For more information, please click on the following link:

ANCC Magnet Designation: The American Nurses Credentialing Center (ANCC) Magnet Model provides a framework for clinical, operational, and leadership practice, serving as a roadmap for Stanford Nursing's ongoing pursuit toward nursing excellence.

This is a Stanford Health Care job.

A Brief Overview
The Director of Ambulatory Nursing has responsibility and accountability for establishing and maintaining excellence in nursing and clinical practice. The effectiveness and efficiency of nursing operations within their defined areas of responsibility. This position serves as a facilitator of collaborative professional relationships with quality management, inpatient departments, medical staff, hospital operations, and external regulatory and accrediting entities to ensure a healing and supportive environment for all patients and staff. The director will work in partnership with quality departments, external regulatory and accrediting entities to ensure defined areas of responsibility act in accordance with nursing policies and procedures and holds others accountable for meeting standards which may be informed by industry best practices or may be regulatory in nature. This position provides leadership for advancing, developing, refining and innovating nursing clinical delivery operations throughout Stanford Health Care.

The Director of Ambulatory Nursing will have responsibility over Ambulatory Nursing practices and alignment across all Stanford Health Care Ambulatory areas: Cancer Center, Cancer Center South Bay, Blake Wilbur Clinics, Redwood City Clinics, Emeryville Clinics, Employer Based Clinics, Hoover Clinics, Neuroscience Clinics, Emergency Services, Perioperative Services, Procedural Areas, Cardiology Vascular Health, Transplant Clinics, Radiation Oncology, and Radiology. This role will also support the Shared Leadership Council of Cancer Center/Ambulatory Councils.

Stanford Health Care

What you will do

Strategic Leadership:

Actively engage in the development and implementation of the strategic plan for Nursing, aligned with the strategic plan for Stanford Health Care. Determine opportunities to improve the value of care and services to patients and families. Actively provide nursing operational consultation and engagement at an institutional level for the Service Line/Groupings for the organization. Ensure the integration of service line planning into nursing resource management strategic planning and operational budgets. Promote the development and implementation of inter- and intra-disciplinary research by staff and faculty. Contribute to the advancement of nursing through professional research and scholarly activities.

Inspirational Leadership:

Provide vision, direction and leadership to the departments of nursing. Work collaboratively across organizational lines to facilitate hospital and nursing operations and ensure patient needs are met. Act as a change agent and manage organizational change efforts to ensure operational effectiveness.

Operational Leadership:

Effectively assists in providing leadership, direction, and the administration of operations to ensure compliance with established institutional objectives and the delivery of optimal quality health care services. Ensure ongoing personal development plan and provide management development and coaching for other members of the nursing team. Accountable for ensuring exceptional patient experience through patient-centered initiatives and high levels of customer services. Ensures that areas comply ongoing regulatory and accreditation readiness sustaining a working understanding of regulatory requirements and accreditation standards. Ensure areas of responsibility consistently meet these standards. Facilitate the development and implementation of evidence-based practice and quality efforts. Maintain an environment that promotes patient safety, high reliability of processes and quality outcomes. Ensure areas of responsibility consistently meet these standards. Develop and oversee departmental budgets and assure financial accountability for annual operations and capital expenditures and budgets. Assure efficiencies in staffing and resource utilization by comparison with internal and external benchmarks as measured by productivity and cost per unit.

People Leadership:

Assure the availability of appropriately trained staff to deliver a high quality, consistent standard of nursing care. Develop and implement staffing patterns to meet demands consistent with a fluctuating volume and acuity. Cultivate a culture that promotes and rewards professional growth, interdisciplinary collaboration, constructive communication, flexibility, teamwork, and customer service. Maintain consistency in the employee performance appraisal process utilizing established standards of practice. Maintain a focus on internal talent management and retention. Promote positive service relationships with patients/families, physicians, labor unions and staff throughout the Stanford Health Care.

Functional Leadership:

Promote clinical programs both internally and externally. Participate in educational programs. Provide opportunities for staff development based on scientific advances, changes in technology, society, or health care delivery systems.

Cultural Leadership:

Model the mission vision and values of Nursing. Consistently display and hold others accountable for displaying the professional service behaviors.

Education Qualifications
  • Master's Degree in Nursing or a work-related discipline/field from an accredited college or university.

Experience Qualifications
  • Broad extensive related work experience and progressively responsible in administrative and/or managerial positions.
  • Five (5) years of managerial level experience is preferred.
  • Ambulatory care experience is preferred.

Required Knowledge, Skills and Abilities
  • Ability to align organizational vision, set short and long-term objectives with service line and hospital strategic goals, focus and prioritize resources, and evaluate outcomes.
  • Ability to design new programs and lead process improvement projects.
  • Ability to establish the strategic direction and business plans for a functional group.
  • Ability to plan, prioritize, direct, manage, evaluate and set standards for nursing function/program using a system thinking approach, manage projects and change processes, and effectively and appropriately allocate resources at the care delivery level.
  • Ability to provide leadership and influence others.
  • Ability to supervise, coach, mentor, train, and evaluate work results.
  • Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care.
  • Knowledge of leadership and management skills essential to the practice of nursing, principles and practices of and current trends in health care delivery and hospital system organization and administration.
  • Knowledge of principles and practices of organization, administration, fiscal and personnel management.
  • Knowledge of current standards, theories, principles, practices, and emerging technologies issues to the nursing profession.

Licenses and Certifications
  • RN - Registered Nurse - State Licensure And/Or Compact State Licensure

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family's perspective:

  • Know Me: Anticipate my needs and status to deliver effective care
  • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
  • Coordinate for Me: Own the complexity of my care through coordination


Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.