Associate Director, Business Analytics and Insights

Job Description

If this position will be based in the US or Puerto Rico (not applicable to positions based outside of US or Puerto Rico): Subject to applicable law, all prospective hires will be required to demonstrate that they have been fully vaccinated for COVID-19 or intend to be vaccinated for COVID-19 by November 1, 2021, or qualify for a medical or religious accommodation to this vaccination requirement. Hired candidates who are not vaccinated by November 1, 2021, and who have not been approved for a legally-required medical or religious accommodation will be subject to disciplinary action up to and including termination of employment, subject to applicable law.

Our Animal Health Marketing team takes a customer centric perspective using customer feedback and market intelligence data. Using this data, we design, develop and deploy products, platforms, brands and marketing initiatives that ensure we can improve the health and well-being of animals everywhere.


Associate Director, Business Analytic is a critical leadership role to proactively uncover insights and business opportunities and drive actions that could deliver incremental revenue or reduce cost for the organization and enable better experience for the customers. This individual can tell a data driven cohesive story and guide Companion Animal and Equine Business Unit (CABU) leaders with strategic perspectives to make informed strategic and operational decisions. This role will provide direction and thought leadership to 4 committed analysts to derive actionable insights, and provide business impacting recommendations for different projects.

Goal of this leadership position is to help the organization leverage data to further reveal the value of our innovations and drive efficiencies across the Profit and Loss (P&L). This role will serve as an analytics leader who leverages quantitative reporting and meaningful insight from data to make better business decisions. This individual will be playing a vital role and collaborating cross-functionally with marketing, sales, commercial operations and IT teams to facilitate continuous improvement efforts via feedback and ROI analysis . Critical thinking, problem solving and communication skills to influence without authority and driving decisions in a fast pace business environment are critical skills in this role.


  • Converge the multiple facts during an analysis process into high level points and communicate them as cohesive, compelling and consistent narrative for senior leadership
  • Define clear business questions and deliver associated analytics approach via cutting through clutter and regularly assessing business performance
  • Influence without authority by effectively visualizing and presenting data to a wide variety of stakeholders to drive alignments and actions
  • Analytical mindset and intellectual curiosity to use big data and advanced analytics methods as drivers of marginal growth in business operations

Develop and coach talent
  • Coach junior and senior business analysts and brand managers to find rhythm in numbers and how different pieces of analyses are tied together
  • Lead analytic team and proactively plan, manage, and execute commercial data modeling and scenario analysis for high quality, and timely commercial insights

Business Analysis
  • Oversees complex analyses and model in order to quantify business opportunities, evaluate macro trend and design new approaches and methodologies to uncover insights
  • Gather data from multiple sources, normalizes and analyzes those data providing Companion Animal & Equine business with unique data insights and processes to drive operational effectiveness and efficiency
  • Collaborate with other business functions with data collection methods and centralization of data as well as extending current data sources with Third party data vendors
  • Use Machine Learning and Artificial Intelligence drive omnichannel effectiveness for marketing programs and sales promotions
  • Develop, track and analyze key performance indicators across different departments at BU level

Business Intelligence
  • Provide ongoing business/operational metrics, developing predictive forecasting models, calculating business financial analytics and designing data needs for future business analytics.
  • Collaborate with commercial teams to ensure alignment between business needs and analytic recommendations.
  • Provide Business leads with operational metrics across multiple platforms/solutions and with trending and possible efficiencies
  • Plan and coordinate multiple projects on tight timeline to support executive stakeholders


Organizational Skills
  • Understands the value of process-centric and strategic approach to business analysis and change management.
  • Self-starter and be able to handle multiple tasks and priorities in a matrix organization.
  • Strong analytical and problem-solving skills balanced with a creative mindset
  • Ability to communicate at all organizational levels including peer level cross-functional teams as well as executive management.
  • Strong project management, multi-tasking, and business planning skills; must be strategic and analytical thinker.
  • Ability to work independently and within a team and direct the resolution of highly complex or unusual business problems
  • An innovative spirit, can-do attitude and strong sense of customer service
  • Possess strategic planning, communication and presentation skills who attentively listens to diverse point of view and influences, and be proficient in data management

Technical Skills
  • Proficiency in Microsoft Office suite of products: Word, Excel, and PowerPoint
  • Advanced Excel skills to develop models for predictive analytics from different data sources
  • Experience with data visualization tool and statistical modeling
  • Proficiency in using query languages and statistical programming
  • Understanding of machine learning techniques and algorithms
  • Experience with data science and big data toolkits,

  • Required Master's degree in Marketing, Data Science, Accounting, Finance, Mathematics, Economics, Computer Science , Statistics or Business Administration (MBA)

  • Required 8-10 years of work experience with data analysis and marketing intelligence to identify trends extract relevant insights and making strategic recommendations
  • 5-6 years of experience leading cross-functional teams to facilitate continuous improvement efforts collaboratively with team and peers across organization

Our Animal Health Division is a trusted global leader in veterinary medicine, dedicated to preserving and improving health, well-being, and performance of animals and the people who care for them. We are a global team of professionals working together to make a positive difference in animal care and the world's food supply and have a deep sense of responsibility towards our customers, consumers, animals, society, and our planet.

Through our commitment to The Science of Healthier Animals®, we offer veterinarians, farmers, pet owners and governments one of the widest ranges of veterinary pharmaceuticals, vaccines and health management solutions and services as well as an extensive suite of digitally connected identification, traceability and monitoring products. We invest in dynamic and comprehensive R&D resources and a modern, global supply chain. We are present in more than 50 countries, while our products are available in some 150 markets.

Who we are ...

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for ...

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

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Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

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Requisition ID:R145193