Director - Digital Client Partner for GBDM

For more than 170 years, Pfizer has continuously worked to make a difference by delivering innovative therapies that improve the lives of our patients. By building a talented community of colleagues that align with our patient-focused purpose and core values, Pfizer has improved global health and impacted more than 780 million patients around the world.

In 2021, Pfizer expanded its global footprint to Tampa, establishing a strategic powerhouse that brings together multi-disciplinary, professional services including Finance, Accounting, Treasury, Digital, HR Services, Sourcing, Commercial and Project Management into a single, centralized location. With so many diverse and highly-skilled colleagues supporting multiple functions and services across the organization, Pfizer Tampa offers ample opportunity to engage in newer ways of working that enhance, simplify, and transform how we deliver treatments to our patients.

Located in Heights Union, the Pfizer Tampa site offers a modern industrial design, the latest in innovative technology, and close proximity to Downtown with views of the Tampa Riverwalk and access to the Channel district and Bayshore Boulevard. From an onsite fitness center to top floor panoramic balconies and outdoor patio, our activity-based space will provide various ways of working to offer collaboration and flexibility to colleagues. The Pfizer Tampa site has constructed an atmosphere that fosters interaction and prioritizes colleague health and wellness.

Additionally, to achieve breakthroughs that change patients' lives, Pfizer is revolutionizing and evolving how colleagues work today. This year, Pfizer launched a new initiative that we call Log In For Your Day where a majority of colleagues can arrange with their manager to work remotely two or three days a week while still maintaining the ability to collaborate regularly in person at our sites. This flexible working model blends the best of remote work and on-site collaboration to drive greater flexibility, support work-life balance, and promote a vibrant, agile, and innovative culture.

Why Patients Need You

Technology impacts everything we do. Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.

What You Will Achieve

Your technical and business skills will help you represent the GPD organization in all information technology activities. Your leadership skills will help provide a strategic or tactical direction and help plan the resolutions to information technology issues. You will participate in management and development of technology products and service standards which impact the client or business area.

This role resides in the Pfizer Digital GPD Client Partner organization supporting Global Product Development (GPD). This Client Partner will act as the primary point of contact for the Clinical Data Management function within Global Biometrics and Data Management (GBDM) on digital and technology matters and advise on Digital and Technology topics, trends, opportunities and internal Digital and Technology capabilities.

This role is responsible for business engagement & partnership, strategy development, enterprise business analysis, demand management and business case development. This role plays a significant role in driving business adoption of several new technological capabilities that enable complex/alternative study designs, multi-modal data acquisition strategies, Patient Centric Decentralized Clinical Trial paradigms, metadata driven digital data flow across clinical development continuum that aim to fully optimize clinical development cycle times. The individual will work closely across the Client Partner, Product Management, Architecture, Creation Center organizations and different business lines within Global Product Development.

How You Will Achieve It
  • Establish and foster relationships with GPD/GBDM business sponsors, senior leaders and stakeholders; Advocate and connect business goals and needs with technology stakeholders
  • Act as the primary Pfizer Digital point of contact for the GBDM data collection functions advising on digital and technology topics and trends, opportunities and internal Digital capabilities. In addition, Serve as advisor to others across GBDM/IM/GPD and the broader Digital organization
  • Develop strategies, innovative or original ideas and leads/co-leads transformational approaches GBDM/IM/GPD focused on patient-centric Decentralized Clinical Trial portfolio of products and/or projects
  • Lead business case development with business sponsors and input from appropriate Pfizer Digital groups to meet portfolio needs, and priorities. Work across Digital to identify technology investments, horizontal opportunities for improved ROI and time-to-value, gain governance endorsement, charter and launch programs/projects
  • Lead governance to prioritize and manage all demand; Influence and communicate effectively in presenting ideas using appropriate tools and techniques to different audiences and levels across GPD and Digital organizations/groups
  • Make decisions by identifying innovative options and/or multiple solutions and exercising foresight and judgment for highly complex problems; Recommend courses of action with in-depth analysis and reviews and influence management and/or senior leader decisions in GBDM/IM
  • Provide oversight and facilitate business reviews during program/project execution to ensure risks if any are addressed and business outcomes are achieved as planned and in alignment with the product roadmap.
  • Anticipate internal/external business and regulatory/compliance issues that impact the Global Business/Operating Unit and build corresponding proactive measures into strategic/portfolio planning
  • Leverage knowledge of emerging technology, external industry landscape and relevant trends to develop the technology strategy/roadmap in the alignment with business strategy


  • Bachelor's degree in a relevant discipline and 10+ years of related pharmaceutical or healthcare experience required; or 8+ years of experience with advanced degree preferred
  • Exceptional strategic thought partner, ability to lead in strong co-creation and collaboration with Digital and business partners across Pfizer
  • Excellent communication skills and the ability to indirectly influence key partners, senior Digital and Business stakeholders
  • Strong business acumen, deep knowledge of Pharma and Clinical Development (experience with Clinical Data Management systems, eSource strategies, Patient-Centric data collection methodologies preferred). Ability to stay abreast of and incorporate innovative and existing technologies
  • Demonstrated ability to bring creative ideas and drive digital innovation, leading with the customer in mind; has exceptional judgement about which innovations to pursue
  • Command of the system development life cycle, computer systemvalidation and, in particular, demonstrable experience delivering solution to GxP requirements
  • Exercises foresight and judgment utilizing comprehensive breadth of knowledge and prior work experience with relevant business practices within GPD or equivalent organizational units
  • Organizational agility, understand organizational structures, policy, procedures, processes, roles & responsibilities across business and IT groups; skillful in navigating through and working with different functional groups to get the work done
  • Acts independently on self-initiated projects. Leverages knowledge from others related to overall objectives, strategy, critical issues and policy matters; Adapt to changes or new environment using knowledge, experience and judgement to make decisions and achieve desired business outcomes
  • Demonstrated capabilities of planning/organizing/following through in leading complex projects and multi-functional teams to deliver successfully

  • Master's degree
  • Experience in clinical data management processes and systems, data collection through devices and wearables, Decentralized Clinical Trials

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

  • Ability to travel, in person attendance at onsite and offsite meetings as required

Other Job Details:
  • Last day to Apply: November 5, 2021

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

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