Senior Manager, Solutions Delivery

Why Patients Need You

Technology impacts everything we do. Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.

What You Will Achieve

The Pfizer Intelligent Assistant Solutions Team deliversand maintainsplatforms and capabilities that enables Pfizerto connect digitally with our externalcustomersand effectively engage/collaborate across teamsinternally. We build advanced cloud-based technology solutions at a global scale that positively impactPfizer business performance.

ThePfizerIntelligent Assistant SolutionsTeamseeks atalented and hands-onDeliveryManagerwho will beresponsible fordeliveringcompetitive intelligentdigital assistantsolutionsincluding but not limited tovirtual assistant conversational bots, knowledge/decisionassistant custom search engines andrecommendation enginesthat usemachine learningandnatural language processingacrossweb,mobile and social media channels for engaging withPfizercolleaguesand externalHCPs and patient populations.

How You Will Achieve It

TheDeliveryManager will define and lead the execution ofmultipleIntelligent Solution projectsand experiences that exceed customer expectations and meet business objectives.This role requiressomeone who can be both abusiness and technology savvy collaborator who can work closely withdiversestakeholders, as well assolution engineers,developers, vendors and the legal, compliance,platform,and technical teams.
  • Work withBusiness andClientPartnersacross global marketsto understand and determine value and viability ofnew business use cases associated with intelligentsolutions
  • Lead strategic and discovery workshops with business the understand business processes anddetermine opportunities where intelligent solutions can enable advantages for thebusiness
  • Lead end-to-endsuccessfuldeliveryofintelligent solutionprojects
  • Define and influence project scope, goals, deliverables, and financial estimates thatsupportbusiness goals in collaboration with leadership, technical delivery team and stakeholders.
  • Work acrossdigital teams between client partners,architecture, compliance, security, engineering, platform teamsto develop agile delivery methodology and plans for flawless execution ofprojects
  • Provide subject matter expertise from Pfizer Digital during meetings with customers and business partners on projects.
  • Ensure thatstakeholdersare providedclear and measurable information on progress andmilestones
  • Actively participate in program governance to transparently track and communicate project goals, status, impact, etc. to stakeholders at all levels
  • Ensureprojectsare deliveredusingiterative, agile framework from initiation to implementationandcompliant withPfizer'sSDLC processes andmethodologies
  • Influence cross-functional teamsto deliver successfully meeting theIntelligent Assistant Solutionsteams'objectives
  • Managemultiple initiatives that are at different stages in theprojectlifecycle


  • BS/MS in Business Management, Computer Science, Engineering or related field
  • 5+ years of project managementandbusiness analystexperience
  • 2-3yearsexperiencedelivering data science, analytics, and/orweb/mobile app projects
  • Experience working with crossfunctionalteamsthat do not have direct reporting relationshipacross various geographies and time-zones.
  • Understandingfoundation concepts for delivering machine learning, andnatural language processingcapabilities, andsolutions
  • Experience and understanding of existing and emerging healthcare industry data andtechnology standards.
  • Experience managing business relationships to assess and predict needs, offer innovative solutions, and grow a business / technologypartnership
  • Demonstrative success in problem solving and critical thinking in a fast-paced collaborativeenvironment
  • Strong communication and presentation skills; proven ability to work with multiple cross-functional teams acrossPfizer
  • Ability to manage multiple projectssimultaneously
  • Excellent persuasive and negotiation skills


Advisor/Consultancy: Provides well-informed advice, typically within a specific technical specialization, ensuring that it is properly understood and appropriately exploited, to enhance the effectiveness of significant activities. Provides advice on technical aspects of Conversational UI and ensures that relevant technical strategies, policies, standards and practices are applied correctly.

Technical Acumen: Maintains knowledge of specific technologies provides detailed advice regarding their application, executes specialized tasks.

Thought Leadership & Advocacy: Develop awareness of industry developments and best practices Provide thought leadership in emerging technologies as they relate to AI and Conversational UI

Presentation Skills: Ability to develop visually simple and appealing PowerPoint presentations and be comfortable with articulating and communicating with the right authority and messaging to a broad range of stakeholders

Last Date to Apply for Job: 11/5/2021

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

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