Work From Home Customer Service - Reservation Sales Representative

Enterprise Holdings is looking to add virtual agents to our Support Services' Reservations Sales team!

If you...
  • Are able to successfully follow a sales strategy to overcome customer objections and maximize revenue
  • Communicate effectively with a wide range of callers
  • Enjoy a sales-oriented culture, while working from the comfort of home
  • Are able to ensure customer satisfaction through providing exceptional service to every customer

... Then this may be the perfect opportunity you've been searching for!

We Work Hard and Reward Hard Work! This remote position offers a compensation package of $ 16.50 /hour and includes paid virtual training, full-time benefits including medical, dental & vision, 401k with a company match of up to 3% and profit sharing, paid time off, employee discounts and much more. We also offer an accelerated pay structure and career path including the opportunity to earn a bonus within your first year!

Schedule: The training schedule is 2 weeks at M-F, 9am-5:30pm CST. Our full time, regular schedules offer morning start times! (weekends included and holidays may be required based on business need)

  • Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide
  • Receive and apply feedback from managers to improve call quality
  • Efficiently guide conversations and apply sales techniques to convert calls into reservations
  • Provide excellent customer service
  • Strive to meet and exceed monthly personal and department metrics

Equal Opportunity Employer/Disability/Veterans #LI-REMOTE

  • Must currently live in the state of New Mexico
  • Must currently live in Albuquerque or the immediate surrounding area
  • One year of sales or call center experience required
  • Permanent residence with a defined working space that is free of distractions
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Must be at least 18 years old

WFH Technical Qualifications for your home office:
  • Must have a Windows PC or Mac (no Chromebooks) with compatible OS versions: Windows 10 or macOS (newest version)
  • Must have a computer USB headset with microphone
  • Must have a computer with webcam technology
  • Must have reliable and consistent high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless)
    • Minimum upload speed of 2mbps and minimum download speed of 5mbps
    • Use of wireless, hotspot or WiFi "air cards" are NOT ALLOWED
  • The address on your application must be your current, accurate permanent address

*Enterprise reserves the right to verify that your PC and internet meets or exceeds these requirements