Senior IS Engineer, IT Infrastructure Generalist

Senior IS Engineer

IT Infrastructure Generalist

Are you a Senior IS engineer, with solid experience in IT Infrastructure Support? Based out of our Louisville Data Center, we need your expertise to support solutions that can help us better manage & improve IT operations at our Manufacturing sites. We provide the freedom to execute, learn, and pivot, and the responsibility to be self-directed, collaborative, and insightful. About You - you have experience building & supporting secure, stable & scalable distributed Infrastructure systems. You have solid understanding of service-oriented platforms, cloud computing, and familiarity with microservices. You have demonstrated success in partnering with key stakeholders in previous roles. Communication is your strong suit: in code, in email, and face-to-face. You love finding and sharing best practices and driving higher discipline across organizations. Be comfortable outside of your comfort zone - explore new tech, make your own tool, or find a new way to address an old problem.

We are seeking a Senior IS Engineer to join our Team to support Manufacturing and will play an integral role in building a holistic technology strategy while crafting roadmaps for successfully driving its tactical execution that aligns with the company's overall objectives. The Senior Engineer will work closely with both business and technology groups, demonstrating the technical detail of a hands-on Senior Engineer: supporting, leading and implementing services and solutions - both on-premise and public cloud. Additionally, the incumbent is accountable for supporting daily operations and delivering technology solutions for the business, demonstrating speed and agility.

The Infrastructure Team manages physical and virtual hosting - including, private and public cloud hosting options, operating systems, databases, middleware, storage, and backup. The Storage/backup group manages the large scale global NAS/SAN storage infrastructure that requires 24x7 uptime and meets compliance requirements. The GBS Architecture team is the enterprise group that leads the design and delivery of innovative technology solutions to streamline operations and increase business value. The Senior IS Engineer will report to the Senior Manager of Information Systems.

Key Activities for the Senior IS Engineer will include:

  • Support Enterprise Storage Solutions (NAS & SAN) across the manufacturing landscape. Ideally, any experience with Backup & Data migration tools will be beneficial.
  • Support Enterprise Operating systems across the manufacturing landscape, including Windows Server, Linux, Ubuntu. Ideally any Citrix experience will be beneficial.
  • Support Enterprise Database platforms across the Manufacturing landscape, preferably for both SQL & Oracle.
  • Continue to lead efforts to design, build and develop Proof of Concept (POC) solutions and services that will create or evolve integrated infrastructure and cloud service areas.
  • Participate in IS risk assessments for new On-prem and Cloud technologies, ensuring compliance and best practice, including all relevant documentation.
  • Support complex Storage Migrations, Hardware & Software upgrades, including security patches and updates across multiple manufacturing environments.
  • Follow and adhere to best practice & Change Management processes.
  • Travel: Domestic and international travel up to 10% may be essential.

Basic Qualifications

Doctorate degree and 2 years ofIS Operations experience
Master's degree and 4 years of IS Operations experience
Bachelor's degree and 6 years of IS Operations experience
Associates degree and 8 years of IS Operations experience
High school diploma / GED and 10 years ofIS Operations experience

Preferred Experience:
  • Demonstrated experience across multiple infrastructure technologies - including Operating Systems, Databases, Application Hosting, Virtualization, Storage, Backups, Networking, etc.
  • Experience in supporting on-premise & Data Center infrastructures, including Backups, Archiving, and DR solutions.
  • Experience supporting one or more public cloud (AWS, Azure or Google), using their IaaS or PaaS capabilities.
  • Automation experience using Chef/Puppet, Ansible, Shell Scripting in Windows or Linux.
  • Strong understanding of networking concepts, security fundamentals, role-based security, encryption etc.
  • Excellent data-driven, problem solving analytical skills with proficiency in persuasion and negotiation of critical issues with previous experience in a high-performance team.
  • Demonstrated excellence in communication and negotiation skills with ability to drive decisions amongst stakeholders while proving thought leadership and technical oversight to bring infrastructure & cloud enabled projects into high functioning production services.
  • Very familiar with Change Control using Service Now.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Amgen requires all staff in the United States and Puerto Rico to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.