Health Coach - Wellness

Job Description
This is a full-time onsite position in Omaha, NE.

Schedule is Monday-Friday, standard business hours with flexibility to work outside of core hours required, as needed, including at least one evening per week until 7pm.

The Wellness/Health Coach utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote/influence members in decisions related to achieving and
maintaining optimal health status.

Assessment of Members:

- Through the use of clinical tools and
information/data review, uses knowledge and experience of lifestyle risk behaviors to conduct comprehensive evaluation of member's health status
and lifestyle risks
- Utilizes assessment techniques to determine member's
level of health literacy, technology capabilities/access, and readiness to change Enhancement of Medical Appropriateness and Quality of Care:
- By assimilating health assessment data analysis, establishes a plan of care based on member's health status/risks, education, and support needs
-Partners with members to identify opportunities for integration into available internal/external programs
- Using holistic approach consults with
supervisors or others to overcome barriers with assisting members in meeting goals and objectives
- Identifies and escalates quality of care issues through established channels
- Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote
lifestyle/behavior changes to achieve optimum level of health
-Utilizing interviewing and active listening skills, provides coaching, information and support to empower the member to make ongoing independent healthy lifestyle choices.
- Interprets and utilizes clinical guidelines/criteria to positively impact members health
-Provides up-to-date healthcare information to help facilitate the member's understanding of his/her health
status
-Helps member actively and knowledgably participate with their provider in healthcare decision-making Monitoring, Evaluation and Documentation of Care:
-Develops and monitors established plans of care,
in collaboration with the member and/or attending physician, to meet the member's goals
-Utilizes internal policy and procedure in compliance with
regulatory and accreditation guidelines

Required Qualifications
- 3+ years of coaching experience
- Experience in facilitating patient/client positive behavioral change
- Experience in wellness related areas such as weight management, tobacco cessation, stress management, nutrition, physical activity or health lifestyle behavior change
- Excellent computer skills including MS Office applications such as Excel,
Word and Outlook

COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.
  • If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
  • If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications
- Background in motivational interviewing, active listening skills, Transtheoretical Model, mindfulness-based and other evidence-based
coaching techniques
- Health Coach Certification
- Personal Trainer Certification
- Call Center experience
- Demonstrated ability to communicate, problem solve, and work effectively with people, and use good judgment in challenging situations
- Ability to work with a multidisciplinary team

Education
Bachelors Degree in health related field (e.g., Health ed, Wellness, Health Promotion)

Business Overview
At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.