Sr. Program Manager - Telecommute

Careers at UnitedHealth Group

We're creating opportunities in every corner of the health care marketplace to improve lives while we're building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life's best work. SM


Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life's best work. SM

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:
  • Improving data integrity and quality as part of UHC's collective value-based programs
  • Improve the completeness and timeliness of provider data Integration across lines of business by leveraging industry standards for data sharing and technology enablement
  • Delivery of integrated STARs/HEDIS processing
  • Partner with VBSC CDSM team to support VBSC provider onboarding and data submission
  • Partner with VBSC Solutions and Outcomes and VBSC CDSM team to provide national structured data support, submit service now tickets and support loop back communication to our VBSC customers upon resolution
  • Possess proven strong business acumen and national project management skills, project implementation and quality assurance and testing
  • Experience working with matrix partner relationship building experience, managing data quality completeness and timeliness, determining scope of work in a multi-phase project, and experience implementing change management

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • Bachelor's degree in Business, Computer Science, Health Administration, or related field OR equivalent experience
  • 2+ years of project management experience
  • 2+ years of experience managing multiple projects and technical support with cross functional teams
  • Experience gathering and documenting requirements and supporting solution design
  • Experience accomplishing job requirements with limited supervision
  • Advanced+ level proficiency with MS Office Word, Excel and PowerPoint
  • Intermediate+ level profciency with MS Office Visio and Project
  • Experience with HEDIS, STARs and healthcare quality initiatives

Preferred Qualifications:
  • Bachelor's degree in Business, Computer Science, Health Administration, or related field
  • 3+ years of Healthcare Industry experience
  • 3+ years of electronic clinical data exchange experience
  • 2+ years of experience working with a national EMR vendor (i.e. Epic, Athena, AllScripts, Cerner, etc.) as a Systems analysts or technical support position
  • Knowledge of Medicare or Medicaid
  • Experience and expertise in UCS VBSC/VBSC Clinical Transformation processes and operations
  • Experience creating pivot tables and writing SQL queries
  • SharePoint Experience
  • Experience contracting with healthcare providers

Soft Skills
  • Ability to manage multiple tasks and priorities in a matrix environment, solid problem-solving skills and attention to detail
  • Excellent time management, organizational, and prioritization skills with the ability to balance multiple priorities
  • Demonstrated ability to communicate ideas clearly and concisely, interface and present to leadership effectively
  • Communicate effectively, excellent interpersonal and communication skills, both written and verbal
  • Build trust and form effective relationships with stakeholders
  • Solid interpersonal skills, including, but not limited to, demonstrating patience, flexibility, consideration, diplomacy, tact, and confidence in cultivating positive
  • Ability to thrive in a performance driven culture
  • Ability to be creative, flexible and have solid problem solving and time-management skills
  • Ability to remain flexible in a fast paced, ever changing environment
  • Ability to grasp technical concepts with limited knowledge

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Clinical Program Manager, Clinical Consultant, Data Analyst, Business Analyst, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote