Program/Project Sr. Analyst

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us atwww.accenture.com.

In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models.

Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology.

The key responsibilities for the Program/Project Senior Analyst role are as follows:

  • IT Project Management
    • Creates project plans for implementation of..
      • Connectivity/Networking
      • Hardware/Laptops/Peripherals
      • Voice/Call Center setup/ Back office Phones
      • Internal and Client Application functionality
      • Monitor Transition Budget for items above
  • IT Escalation Management
    • ISM is responsible for IT resolution when normal Break/Fix channels fail
    • Create and Maintain relationship with client IT and internal Accenture IT teams to be able to resolve issues
  • IT Change Management
    • Vetts new/changing IT requirements to obtain cost/timeline for proposed changes
    • Implements changes via Project mgmt. methodology.
  • IT Deal Budget mgmt.
    • Provide cost forecasts for IT costs
    • Adjusts cost for IT changes
  • New Deal Consulting Support
    • Provide help with deal teams during RFPs


Job Requirement: Must live is Albuquerque, NM, hybrid work from home and office .

Basic Qualifications:
  • Minimum of 2 years of IT Project Management experience
  • Minimum of 3 years of IT help desk experience.


As required by theColorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only , the range of starting pay for this role is$55,100 - $88,499 and information on benefits offered is here.

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