Ophthalmic Assistant - Albuquerque, NM

Careers at UnitedHealth Group

We're creating opportunities in every corner of the health care marketplace to improve lives while we're building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life's best work. SM


Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life's best work. SM

Combine two of the fastest-growing fields on the planet with culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliable. There's no room for error. Join us and start doing your life's best work. (sm)

Tech II Ophthalmic Assistant provides specialized support to clinicians for the purpose of patient evaluation, diagnosis and treatment. Responsible for providing intermediate to advanced technical expertise and daily management in ophthalmic care delivery and assists with technical procedures under the direction of the clinician. Represents the organization by providing high quality care and an exceptional patient experience. Adheres to policies, procedures and regulations to ensure compliance and patient safety. Participation in Compliance and other important training is a condition of employment.

Primary Responsibilities:
  • Obtain and document patient medical and eye history: Chief complaint, past history patient/family, ocular history patient/family, including medications and allergies
  • Triage patients as necessary
  • Basic Ophthalmic/Department tech competencies: Ability to perform applanation tonometry, estimate anterior chamber depth with slit lamp
  • Theoretical knowledge to include aqueous humor dynamics, open vs. closed angle glaucoma
  • Ocular motility skills, OCT, pachymetry, laser skills, photography skills, and minor surgical skills
  • Prepares patient for visual field testing
  • Basic knowledge of testing requirements, knowledge/performance of Humphrey VF, defects, static vs. kinetic, fixation losses and plotting blind spot
  • Lensometer skills: Ability to measure and record lens prescriptions with auto and manual lensometers (without assistance), troubleshoot prescription problems, detect minor frame adjustments, knowledge of plus/minus cylinders, ability to transpose prescriptions and detect prism
  • Contact lens skills: Accurately over-refract and record visual acuity and polish lenses
  • Pharmacology: Proper aseptic technique, proper instillation of eye drop medication (without supervision)
  • Care of Capital Equipment: Lensometer, Phoropters, Keratometer, Slit Lamp, Projectors
  • Reviews chart for procedure information and ensures accuracy/attention to detail too include: treating correct eye, prior authorizations are in place, consent forms complete as needed
  • Demonstrates proper sterile technique and preparing patients for procedures
  • Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • High School diploma or GED
  • Current BLS Certification
  • COA certification through JCAHPO
  • 1+ years of ophthalmic/optometric practice experience
  • Medical terminology
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:
  • Ability to maintain confidentiality, perform basic filing and office procedures, skilled in a variety of software programs
  • Solid interpersonal and communication skills

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So, when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Ophthalmic Assistant, Albuquerque, NM, New Mexico