Director, Pharmacy Operations - Field Based

Careers at UnitedHealth Group

We're creating opportunities in every corner of the health care marketplace to improve lives while we're building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life's best work. SM


Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life's best work. SM

A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.

Genoa is a part of OptumRx (and UnitedHealth Group), which is a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Take a closer look to learn why a career with Genoa Healthcare might be the path to discovering your life's best work.(sm)

The Di r ec t o r o f P h a rm a c y O p e r a t i ons wil l be r es p ons i b l e f or a li gn i ng pha r m acy p r og r a m s and d a y t o day ope r a t i ons a t m u l t i p l e p h a rm ac i es a r ound t he ne e ds of our cu s t o m e r s . Th i s wil l r equ i r e li s t en i ng t o our c li en t s' needs and c r e a t i ng a g r e at cu s t o m er expe r i enc e . Th i s i nd i v i dual wi l l need t o t h i nk o f l a r ge s ca l e out of t he box so l u t i ons and i nnov a t i ve w ays t o con t i nua ll y g r ow our bus i nes s . The Di r e c t or wil l need t o deve l op, r e t a i n and acqu i r e t op t a l e n t t o m e e t t he evo l v i ng nee d s o f t h e bus i ness. Th i s i nd i v i dual wil l be a se r va n t l ea d er w ho i nves t s i n c r e a t i ng an i n c l us i ve env i r on m e n t t hat f os t e r s i nnova t i on, e m p l oyee deve l op m e n t and a h i gh l y engaged, t op p e rf o rm i ng l eade r sh i p t eam and w o r k f o r ce. Th e r e wil l be a m u l t i p l e l evel of s t a keho l de r s, co m p l ex i t i es, co m p li ance adhe r ence and ba l anc i n g p r i o r i t i es a m on g st sev e r al d i ff e r ent l oca t i on s . Must live in the market this region serves (Lousiana, Mississippi, Alabama).

Primary Responsibilities:
  • P r ov i de s t r a t eg i c d i r e c t i on and m anage t he o p e r a t i ons a c r oss m u l t i p l e ph a rm ac i e s
  • I nvest t i m e wi t h m u l t i p l e c li n i c pa rt ne r sh i ps t o de v e l op and enhance t he r e l a t i onsh i ps
  • D eve l op i nnova t i ve w ays t o cap t u r e new pa t i en t s and ove r a l l bus i ness g r o w t h
  • C o ll abo r a t e w e l l wi t h i n t e r nal bus i ness p a rt n e r s a nd vendo r s t o c o mm u n i ca t e s tr a t eg i c v i s i on t o p r ov i de m o r e va l u e - add pa rt n e r sh i ps
  • A ct as a Ta l e n t S t e w a r d by m o t i va t i ng and deve l o p i ng a h i g h - pe r f o r m ance m anage m e n t t e a m ; a t t r ac t , r ec r u i t , and r e t a i n w o r l d - c l ass t a l en t
  • Lead e f f o r t s and m odel b ehav i o r s t hat encou r age m ax i m u m t eam pe r f o rm a nce and engag e m e n t
  • C r ea t e a cu l t u r e t hat p r o m o t es i nc l us i on, d i v e r s i t y , f os t e r i ng i nnova t i o n , co l l abo r a t i on and e m p l oyee deve l op m en t
  • E nsu r e a l l pha r m acy op e r a t i onal s t anda r ds a r e i n co m p li ance wi t h l oca l , s t a t e and f ed e r al r egu l a t i ons and f o ll ow t h e B oa r d o f P ha r m acy p r o t oco l
  • R espons i b l e f or a l l t he f i nanc i al pe rf o rm ance and budget at t he ass i gned r eg i on
  • C o m p l y wi t h a l l H I PA A r u l es and r egu l a t i ons
  • E nsu r e sec u r i t y m e a su r e s a r e t aken t o avo i d t h e f t or l oss wi t h i n ph a rm a cy s i t es
  • S e r ve as li a i son be t w een G enoa and t he C o m m u n i t y M en t al H ea l t h C en t e r s w e se r v e

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • Bachelor's degree
  • 7+ years of pharmacy operations experience
  • 5+ years of leadership experience
  • Experience utilizing exceptional interpersonal and communication (verbal, listening) skills
  • Experience adhering to the highest ethical standards
  • High level of business acumen
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:
  • Pharmacy degree
  • Multi-site pharmacy operations leadership experience

  • Full benefits (medical, dental, vision)
  • 8 paid holidays and generous PTO
  • Tuition Reimbursement
  • 401K Retirement Benefits
  • Bonus potential

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you'll fill far more than prescriptions. As a member of one of our pharmacy teams, you're empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Director, Pharmacy Operations, Lake Charles, LA, Louisiana