Senior Systems Analyst (HR Technology)

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Overview

Job Summary:

The Senior Systems Analyst will work as a member of the Allegis Information Systems (IS) team, supporting Oracle HR Peoplesoft as a member of the Human Capital Management, in the Workforce Management vertical. This candidate will gather, develop, coordinate, and maintain business processes for various projects from initial phase to final implementation, assuring both business and technical requirements meet defined standards. The Senior Systems Analyst is a key member of a product delivery team, interacting with application developers and database administrators; application BAs (Business Analysts); PMs (Project Managers), SMs (Scrum Masters); third party vendors; Enterprise, Solution, and Domain Architects; and QA testers, for full life cycle of projects. He/she will analyze business processes and needs in the areas of business rules, analytics, and service consumption, and assist in designing and documenting solutions. The Senior Systems Analyst plays a significant role on the project team to ensure that business needs are defined and delivered with quality, including proactively managing customer expectations and resolving questions around the project deliverables and product features and functionality.

The ideal candidate is a highly motivated self-starter who has previous successful experience in an enterprise development environment, using Agile methodologies for delivery.

Responsibilities

Essential Functions:
  • In-depth knowledge of the PeopleSoft HR features and functionality, and related business processes.
  • Understand the strategic direction of delivered product features and related business processes, as well as any changes to the product and related processes.
  • Lead process analysis-related software development lifecycle (SDLC) activities, including, but not limited to requirements elicitation and management; user story definition and management; and related acceptance criteria.
  • Participate in and support the other SDLC processes, including process model development; design and code reviews; user acceptance testing (including the definition of expected results and acceptance criteria), and defect resolution processes.
  • When necessary act as the point of contact for requests, as well as research and coordinate responses considering the business processes within the HR Services area.
  • Share and communicate changes and requests to both the development and project management teams in the HR Services area.
  • Manage the remediation processes for reported product defects, including coordination with development and business points of contact, triage, and trouble-shooting steps, testing to validate resolution, and communication of closure.
  • Work with team leads, project managers, and IS managers to define operational metrics to measure product and team success.


Qualifications

Minimum Education and/or Experience:
  • Bachelor's Degree in Computer Science, Information Systems, Engineering, Math or Science, or equivalent business experience
  • At least 5 years of enterprise systems analysis and process modeling experience
  • Proficient with MS Office suite as well as MS Teams.
  • Familiarity with VersionOne, Jira or another project management tool.
  • Familiarity with database management tools like TOAD or SQL Developer.

Skills/Abilities:
  • Strong working knowledge of analysis skills (including root cause analysis, business process modeling, requirements gathering, data flow analysis) and tools.
    • Proven experience with creating systems requirements, architecture, and design specifications.
    • Documenting requirements via use cases, user stories, or other industry-recognized methods.
  • Adept at queries and business condition writing.
  • Understanding of rules-based analytical systems and lifecycle.
  • Understanding of enterprise decision management concepts and methodology.
  • Demonstrated skills in the areas of critical thinking and problem solving.
  • Working knowledge of Agile principles and artifacts.
  • Excellent interpersonal communication skills - written and verbal - with the ability to present complex information in an understandable and compelling manner, including process improvement ideas.
  • Ability to work well individually and in a team environment, including on-shore and off-shore team members and third-party vendor arrangements.
  • Dedicated to complete assignments under deadlines.
    • Strong time management skills- Comfortable with taking on multiple tasks.
  • Familiar with research and development or proof of concept projects in support of prototyping and piloting new capabilities.
  • Understanding of ERP and Human Capital Management (HCM) applications, specifically Core HR, Absence Management, Base Benefits, and employee and manager self-service, preferably Oracle / PeopleSoft product set.
  • Ability to plug in and assist anywhere from:
    • researching technologies
    • analyzing existing competitive products for key features
    • producing illustrative training documentation,
    • working with team members to translate to our customers
    • working with Product Owners to create repeatable tools to share back with customers
  • Strong facilitation and conflict resolution skills.
  • Ability to mentor team members on architecture, design solutions and development lifecycle management.

Core Competencies:
  • Build relationships
  • Develop people
  • Lead change
  • Inspire Others
  • Think critically
  • Communicate clearly
  • Create accountability