Senior Agile Coach (US) - Technical Expert- NEW

TD Description

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit

Department Overview

The Senior Agile Coach provides hands-on support, recommendations and guidance across Agile teams notably through executive, delivery leadership and team training. Regularly assesses and calibrates team Agile fluency leveraging the enterprise framework. Role is considered the topmost Agile expert within a key business segment or as part of an enterprise CoE whose focus is primarily on the coaching aspects of Agile Methodology to be leveraged across various businesses and respective Agile teams. The Coach jobs inform the Agile method at TD and educate stakeholders on their role in the Agile operating model, as well as the business value the Agile method provides. The ultimate goal of the coach role is to bring agile teams to a level of maturity/capability such that the coach is no longer required by the team.

Job Description

Recognized as a High Value Specialist and Agile expert within and outside the company and requires broad and comprehensive expertise in leading-edge theories or techniques in their own field
Ability to provide guidance and oversight to multiple teams, growing capability across the organization
Anticipates internal and external business challenges, helping the team find solutions through process, product or service improvements
Resolves most unique and complex problems that have a broad impact on the business
Offers advice, guidance and training on how to transition to and operate in scaled delivery environments across all levels
Understands multiple scaling approaches and leverages industry best practices to support the best outcomes
Contributes to the development of Scrum Master and Agile Coaching strategies
Viewed as an internal Agile Expert, providing coaching on Agile practices to Senior Scrum Masters and Agile Coaches
Educates the enterprise and influences the practices and methodologies to provide business value
Accountable for successful Agile transformation of the assigned project / program
Drives continuous improvement of Agile practices / processes with an influence on industry best practices
Contributes to the Agile organization and the enterprise playbook and oversight of Agile communities of practice

Job Requirements

  • Must be eligible for employment under regulatory standards applicable to the position.

  • Undergraduate or post graduate degree
    Certified Scrum Master and/or Certified Scrum Master in scaled Agile framework (e.g., SAFE) and 7+ years of Scrum Master experience
    Typically requires 10 years of Agile experience
    Experience coaching in distributed Agile delivery environments
    7+ yrs. of related experience as an Agile coach involved in large-scale Agile transformations
    Expert knowledge of agile theory, methodology including scaling -, techniques, rules, and practices, estimating/sizing, product management, planning, forecasting, conflict resolution, coaching / leverage models, capacity and capability building and facilitation
    Knowledge of current and emerging competitor and market trends
    Ability to establish goals and objectives that support the strategic plan and delivery execution for multiple and/or scaled teams
    Ability to contribute to strategic direction of the function and provide advice to the team and all levels of leadership
    Ability to support forecasting initiatives and demand in order to help develop annual strategic plan
    Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of product initiatives
    Skill in preparing and managing budgets and resource allocation
    Advanced skill in mentoring, coaching, listening, providing feedback and performance management
    Skill in using analytical software tools, data analysis methods and reporting techniques
    Skill in using computer applications including MS Office and industry standard Agile tools such as Jira and Confluence
    Ability to communicate effectively in both oral and written form to all levels and types of stakeholders (i.e. business, technology, sponsors and control functions)
    Ability to work collaboratively and build relationships across teams and functions
    Ability to work successfully as a member of a team and independently
    Ability to exercise sound judgement in making decisions
    Ability to analyze, organize and prioritize work while meeting multiple deadlines
    Ability handle confidential information with discretion


    At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

    If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

    EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.