Program Manager


Job Description:

Leidos is a Fortune 500™ company aimed at embracing and solving some of the world's most pressing challenges. Through science and technology, Leidos makes the world safer, healthier and more efficient. Our Civil Group offers an array of exciting career opportunities for the best IT, energy, logistics and engineering professionals.

Leidos is seeking a Program Manager on a mission-critical enterprise information technology contract. The candidate is responsible for managing multiple technical teams: cloud, infrastructure engineering, cybersecurity, Security Operations Center, Network Operations Center, and service desk. The SOC, NOC, and service desk are 24x7 operations. The PM shall serve as the main point of contact (POC) to receive and collaborate on all work requests, including developing and maintaining project plans, project and task order management, schedule and deliverable management, and manage all program risk. The PM will effectively manage subcontractors as needed. Additionally, the PM will provide support to government CISO and other government leadership at operational planning meetings, assess resource requirements, and assist in project/program management activities and communication plans. Candidate must have experience of program management in delivery of complex information systems, including cloud migrations, infrastructure maintenance, cyber security, and service delivery. The candidate shall have demonstrated capabilities to analyze highly complex technical issues, recommend plans of action for staff (including both contractor and government personnel), and manage teams supporting resolution of these issues.

The PM serves as the POC for the following administrative/management responsibilities: team schedule and leave management, time reporting, training, performance reviews, evaluations, and other activities, as required. Responsible for scheduling and managing all financial aspects of the program including travel and other direct costs; and communicating with Government on issues that pertain to management objectives, employee morale, program decisions, and program related matters.

Assigned duties include but are not limited to:
• Serves as the main escalation point for program in relation to process or project related services and operational support.

• Serves as the main POC for all matters on program.

• Responsible for maintaining and enhancing all onboarding/off boarding protocol for all program personnel.
• Work collaboratively with Customer to achieve project results and report deliverables as required.

• Responsible for developing and maintaining an effective staffing and recruiting plan including a pipeline of cleared candidates.

• Responsible for maintaining and enhancing the Program Management Plan and risk register to include all program risks and issues tracked to closure.

• Responsible for maintaining, executing, an updating an effective program communication plan.
• Assist in the direction, development, and management of the Leidos Civil organization's cyber, cloud, infrastructure, and service teams.
• Assist in defining metrics for operational and service performance reporting.
• Monitor and analyze assigned system(s) performance and evaluate metrics.
• Lead various management activities. Examples include cost management, EAC development, hiring, scheduling and managing of personnel, travel and other direct costs; and communicating with Government on issues that pertain to program and personnel objectives.
• Lead and grow teams within the assigned business line, actively and effectively manage relationships with government management and contractors.

• Provide training and brown bag informational sessions to the entire team regarding a variety of operational and security topics.

• Facilitate Kaizen events, and other engagement workshops with the program team.

• Provide assistance to the CivilIT, EMS, and other proposal development processes.

Work is performed at the government location in downtown Washington, DC. Team is geographically dispersed, but mainly at the Washington, DC location with the customer. Monthly travel to Leidos-managed sites in Blacksburg, VA may be required.

Basic Qualifications:

- BA/BS or equivalent experience and 10 years overall IT Service Delivery, Operations and Maintenance, and Cybersecurity experience with a background in staff planning and personnel management.

- 7 years of managing technical documentation.

- Professional certification to include the following: ITIL Foundations or higher certification, Project Management Professional (PMP) certification

- Must be US Citizen.
- Ability to obtain and maintain a Public Trust Clearance.

Preferred Qualifications:

- ITIL and CMMI experience

- Security+, AWS Cloud Practitioner

- Experience managing enterprise IT systems and tools including: VMware, Hyper-V, Cisco network, SAN technologies (EMC, NetApp 3PAR), cloud technologies including Azure and O365, SCCM, SIEM management tools (Splunk, McAfee ESM, LogRhythm, ArcSight, QRadar) and various security software and appliances (FireEye, Nessus, McAfee A/V).

Pay Range: