Inventory Control Order Processor

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Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.


The key to successful treatment and full recovery is often fast, accurate diagnosis. Abbott's life-changing tests and diagnostic tools provide insights that enable smarter, faster decisions and transform the way the world is managing health.

Our pioneering technology spans the world of healthcare operations - with medical diagnostic instruments, tests, automation and informatics solutions for hospitals, reference labs, blood centers, emergency departments, physician offices and clinics.

Our location in North Chicago, Illinois currently has an opportunity for an Inventory Control Order Processor. This is a great opportunity including auditing inventory on DFCS/SAP/ADMS to keep systems in balance, investigate inventory discrepancies during daily order processing.

Along with processing rejected, expired and short dated products while supporting Quality and Manufacturing with material being destroyed, reworked or quarantined.

  • Resolve orders on hold for inventory status.
  • Cancel orders as requested.
  • Monitor system errors logs on DFCS, ADMS, and SAP.
  • Resolve problems identified and/or notify appropriate personnel as needed.
  • Compile analyze and report various key indicators for Distribution operations.
  • Assist in training activities of employees.
  • Have the ability to function at multiple sites.
  • Take inbound or places outbound calls to provide information to customers.
  • Utilize a database to retrieve customer or company information.
  • Must be able to learn and follow detailed instructions, use a variety of resources, and possess good organizational skills to provide accurate information.
  • Must demonstrate patience, tact, empathy and problem-solving skills with consistently good voice quality.
  • Can organize and handle calls with speed and accuracy.
  • Can work with complex computer applications and resource materials.
  • Can use multiple operating environments (Windows, DOS, Mainframe).
  • Must have proven skills in the following PC software products Lotus Notes, Excel, MS
  • Responsible for implementing and maintaining the effectiveness of the quality system.
  • Manage customer order queue from affiliates and direct customers, release deliveries to meet shipping expectations.
  • Support Distribution and Receiving during peak demand
  • You'll be accountable for meeting our compliance standards including FDA, OSHA and Abbott policies and procedures.

The work schedule for this position is Monday through Friday. Normal work hours are 10:30 AM am to 7:00 pm.

Requires the ability to work overtime as necessary and to periodically work in a cold storage/freezer at -20˚ C or colder

Relocation assistance is not authorized.


Required -


Preferred -

Two-year degreeorsomecollegecredits


At Abbott, you can have a good job that can grow into a great career. We offer:
  • Training and career development, with onboarding programs for new employees and tuition assistance
  • Financial security through competitive compensation, incentives and retirement plans
  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
  • Paid time off
  • 401(k) retirement savings with a generous company match
  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully:

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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