Inflammation & Immunology Content and Education Lead, nMD

The Inflammation & Immunology (I&I) Content and Education Lead is responsible for leading and overseeing the Content & Education team and overseeing medical content strategy and creation, ongoing training, communications, budget management, and process documentation and improvement for select I&I products in support of Global Medical, U.S. Field Medical, and country medical as applicable, including materials for the Pfizer medical website.

In addition, this role is responsible for strategizing and liaising with Digital on implementation of key technology and innovative solutions for medical material management, medical training, interactive and dynamic content development for various platforms, and other systems as identified in support of the Medical organization.

  • Oversees and manages team of Content & Education [Directors, Senior Managers] and Project /Program Manager(s) in support of [Global, US, Global and US] Medical content and education activities
  • Collaborates with broad Global and regional stakeholders on creation of Content & Education strategic plan for medical materials, including materials for the Galaxy Pfizer medical website
  • Responsible for strategic creation and implementation of global framework for medical content material development, review, and training aligned with BM3.3 and overall transformation of Pfizer content development strategies
  • Responsible for strategy and relationship with Digital on implementation of key technology and innovative solutions for medical material management, training, interactive and dynamic content development for various platforms, and other solutions in support of Medical teams
  • Oversees strategy and execution of ongoing customer facing medical scientific training for assigned I&I assets
  • Oversees strategy, creation and execution of congress external medical materials and internal training
  • Responsible for strategy and relationship with the [Global, US, Global and US] Medical Leadership Teams on overall therapeutic training and content development needs
  • Oversees process documentation and improvement, as applicable
  • Champions internal training materials and external medical communication resources through appropriate medical review processes
  • Demonstrates mastery of all Pfizer and alliance (if applicable) SOPs and work instructions related to medical review
  • Oversees the coordination of external vendors, in alignment with Medical Strategies, in the creation of medical materials for external communications (e.g. Customer Facing Medical HCP interactions)
  • Oversees [Global, US, Global and US] I&I Medical Content & Education budget planning and maintenance.
  • Works with Global Medical TAs & Global Content Team on the analysis of Strategic Insights that inform utility of and future needs for fieldresources, HQ team members, and evolving HCP needs
  • Foresees future content needs and prioritizes focus areas (or scales team) toappropriately meet needs
  • Liaise with legal, compliance and governance on processes and issues related to Content & Education deliverables
  • Stays current on Global and local regulations and guidance that impact interactions with and delivery of medical information to external healthcare professionals and patients
  • Stays current on and recommends new and innovative content creation formats and approaches, including digital formats, interactive and dynamic formats, and modular content approach, etc.; act as champion for innovative and omnichannel solutions and ensure appropriate expertise available on team
  • Stays current on all relevant Pfizer SOPs and guidance documents.
  • Serve on I&I Medical and cross-functional, cross divisional and cross business unit committees as needed.


  • Advanced degree in a health science required (e.g. RPh, MSN)
  • PharmD, PhD, or equivalent terminal doctoral degree (e.g. Doctor of Nursing Practice, Doctor of Physical Therapy) highly preferred
  • 13+ years of pharmaceutical industry experience required
  • Previous people management experience preferred
  • Proven experience in developing content strategies and creative ideas
  • Multimedia and omnichannel experience preferred
  • Ability to create digital content included using an interactive PDF format, A/V (video, podcasts, etc.) and other dynamic content preferred
  • Demonstrated ability to rapidly adopt and utilize new digital technology and other resources (e.g. iPad, Acronis, WEBEX, on-demand video-conference, OneMED)
  • Experience working with data visualization tools, such as D3.js, Qlik, Tableau, etc. a plus
  • Demonstrated ability to train other health-care personnel preferred
  • Previous Inflammation & Immunology (Rheumatology, Gastroenterology, or Dermatology) experience is preferred
  • Customer facing medical experience preferred
  • Previous scientific communication experience preferred
  • Excellent written and oral communication skills
  • Strong strategic, analytical and interpersonal skills
  • Ability to work independently with shown flexibility and organizational awareness
  • Ability to create & oversee complex projects, including budget management & fiscal awareness
  • Ability to effectively collaborate across multiple functions including Medical (Customer Facing and HQ), Medical Information, Corporate Communications, Digital, and Commercial
  • Must be decisive, exercise good judgment in decisions, organized and with the ability to prioritize a large workload.
  • Ability to manage resources, programs and multiple projects.
  • Is a role model of Pfizer's Values of Courage, Excellence, Equity and Joy
  • Flexibility to travel 20% of the time, including potentially international travel
  • Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

  • Domestic and/or international travel up to 20% of time likely.
  • NYC/East Coast work hours coverage preferred.

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.