Cybersecurity Service Provider Project Manager

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Job Description:

The CSP Project Manager will assist the CSP Lead with tracking, engaging, and establishing relationships with current subscribers, and onboarding new subscriber systems that require SOC services from the DHS ESOC/NOSC. The CSP Project Manager will require extensive multitasking and organizational skills to support tracking multiple subscriber onboarding projects, and strong customer service skills to ensure successful communication and trust building with DHS Federal customers. The CSP Project Manager will also assist the CSP Lead with planning for CSP audits per the Evaluator Scoring Metrics (ESM) and assist with executing planned mock audits to support the success of the overall ESOC/NOSC team.

Primary Responsibilities
  • Develop documentation and agreements for Provider and Subscriber relationships per DHS policy
  • Engage and brief Subscriber and Federal POCs on all engineering and operations milestones and updates for onboarding projects.
  • Develop project plans and perform risk management.
  • Develop, review, and update CSP and SOC documentation
  • Build and maintain team and Federal government customer relations for consistent and timely communication of dependencies.
  • Plan, gather, and update artifacts and documentation for CSP audits.

Minimum requirements include:
  • Must be able to obtain a DHS Suitability
  • Bachelor's degree and a minimum of 4 years of overall experience
  • Must have 1 year experience in a CSSP or CSP SOC setting
  • Experience with the DoD or DHS ESM requirements
  • Strong multitasking skills
  • Strong customer service skills
  • Strong attention to detail

Preferred Qualifications
  • Led or participated in a DoD or DHS ESM audit
  • CISSP or equivalent
  • PMP or equivalent, e.g. project management degree from accredited institution
  • GCIH, CEH, or another CSSP level equivalent certification

Pay Range: