Part-Time Medical Imaging\/Cardiovascular Scheduler for John Muir Health - Concord, CA

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Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life's best work. SM

$1000 Sign On Bonus For External Candidates

Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work. SM

Let's face it, no industry is moving faster than health care. And no organization is better positioned to move health care forward than UnitedHealth Group. We're out to use data, technology and people in ways that help drive change and make the health care system work better for everyone. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive. Take this opportunity to work with a Fortune 10 industry leader.

The Medical Imaging/Cardiovascular Scheduler for John Muir Health is responsible for scheduling and collecting necessary information for all Pre-service departments within John Muir Health following the Centralized Scheduling model. Ensures the integrity of registration data collected, including insurance and benefit verification, acquisition of referrals and pre-certifications for procedures, and collection of patient financial liability.

This position is Part-time (30 hours/week) Monday/Tuesday/Wednesday/Friday. Employees are required to have to work part time shift schedule from 10:00am - 6:00pm PST with a 30 minute lunch break. It may be necessary, given the business need, to work occasional overtime. Our office is located at 5003 Commercial Cir, Concord, CA 94520.

We offer 2-4 weeks of paid, on the job training. Hours during training will be 8 am to 4:30 pm or 9 am - 5:30 pm PST (depending on trainer availability).

Primary Responsibilities:
  • Schedules patient appointments obtaining all patient demographic, insurance, diagnosis and procedure information and Verifies accurate insurance plan code assignment.
  • Works with doctor's offices to ensure an authorization has been obtained for all services requiring one.
  • Informs patients and providers that a necessary authorization has not been obtained or that a procedure is being flagged as not medically necessary and that the patient may need to sign a non-covered services waiver on arrival.
  • Utilize clinical knowledge to determine if the doctor's order is consistent with the diagnosis provided.
  • Coordinates schedules with anesthesiologists, radiologists and other providers.
  • Informs patients of necessary advance preparation for procedures.
  • Coordinates appointments for patients with multiple procedures.
  • Ensures test results and prior films and reports are obtained.
  • Performs schedule blocks as indicated.
  • Cross-trains on Financial Counselor functions, filling in as needed.
  • Meets productivity standards, quality review expectations, unit specific goals and reporting requirements as assigned.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • High School Diploma / GED (or higher)
  • 2+ years of healthcare industry experience
  • Ability to pass Epic - Proficiency within 90 days of start date
  • Ability to work 30 hour shift Monday, Tuesday, Wednesday, and Friday - 7.5 hour days from 10:00am - 6:00pm PST with 30 minute lunch break
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.

Preferred Qualifications:
  • 1+ years of Registration-Admitting experience
  • 1+ years of Health Information Management
  • Experience with ICD-10 Diagnosis/CPT coding
  • Previous experience in hospital, surgery or specialty procedure scheduling
  • Knowledge of insurance health plans, coverage and authorization process

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM

**PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: patient registration, EHR, medical office, healthcare, insurance, billing, HIPPA, customer service, medical imaging, John Muir Health, Scheduling, Call center, cardiovascular, radiology, hiring immediately, part time, #RPO, Sign-On Bonus

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