Staff Relations Manager, HR Investigations


If you feel likeyou'repart of something bigger, it's because you are. At Amgen our shared mission-to serve patients-drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve together-researching, manufacturing and delivering ever-better products that reachover 10 million patients worldwide. It's time for a career you can be proud of. Join us.

Staff RelationsManager, Human Resources (HR) Investigations


What you will do

Let's do this. Let's change the world. In this vital role you willreport to the U.S. Staff Relations Investigations Lead and will primarily provide support to Amgen's Puerto Rico affiliate, Amgen Manufacturing LTD (AML) , and other U.S. sites as needed. This position will be based in Puerto Rico.Staff Relations is a specialized Human Resources function in the U.S. and Puerto Rico. Staff Relations investigators investigate potential violations of Amgen's Human Resources policies.

Specific responsibilities include but are not limited to:
  • Independently conduct internal HR investigations, determine findings, and prepare all required documentation.
  • Identify relevant investigation issues, potential evidence, and investigative actions.
  • Plan, schedule and conduct effective interviews of complainants, subjects, and witnesses.
  • Gather and review relevant evidence and records.
  • Analyze information collected from witnesses and evidence and reach timely and well-reasoned conclusions.
  • Effectively assess witness credibility.
  • Create professional, well-drafted investigation records, including investigation plans and summaries.
  • Report investigation findings to HR colleagues, legal partners, and business leaders in a clear, concise manner.
  • Maintain confidentiality and sensitivity to all issues, and conduct investigations in an unbiased manner.
  • CoordinateandauditHR investigations metrics and assist HR Investigation Lead in analyzing investigation trends.
  • Coordinateasubstantialworkload and complete tasks in a timely manner, balancing high quality and efficiency.
  • Awareness of emerging HR compliance issues, internally and externally, and the implications to the company.


What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The exceptionally talentedStaff Relationsprofessional we seek is a strong individual contributor leader with these qualifications:

Basic Qualifications

Doctorate degree


Master's degree and 2 years ofInvestigationsexperience


Bachelor's degree and 4 years ofInvestigationsexperience

Beyond that, additional preferred qualifications are:
  • Excellent communication: written/oral/listening, with fluency (written and verbal) in both English and Spanish.
  • Based in Puerto Rico (Atlantic Standard Time Zone).
  • Previous experience conducting HR investigations.
  • Demonstrated ability to learn and fairly apply company policy, internal HR procedures, investigation procedures, and regulatory guidelines within scope of duties.
  • Ability to maintain and report on confidential information in an appropriate manner.
  • In-depth knowledge of federal and state laws governing employment and labor (Equal Employment Opportunity, Americans with Disabilities Act, National Labor Relations, etc.).
  • Prior experiencecollaboratingwith government enforcement agencies (Equal Employment Opportunity Commission, Fair Employment Agencies, Department of Labor, etc.).
  • Ability to conduct research and present findings in an organized manner.
  • Demonstrated ability to exercise independent judgment and establish and maintain working relationships with a variety of individuals and groups.
  • Proven ability tomaneuverconflicting priorities andprioritizetime.
  • Demonstrableability to manage difficult conversations and interactions.
  • Demonstrated customer service/client orientation.
  • Proficiency in Microsoft Word, Excel, and PowerPoint; E-mail (Outlook) and Internet.


What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates' professional and personal growth and well-being.
  • Vast opportunities to learn and move up and across our global organization
  • Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
  • Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Apply now for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt.

Join us.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen requires all staff in the United States and Puerto Rico to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.