Staff Software Engineer- Remote

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Advanced Solutions Practice Software & Solutions Engineer.


A person in this role is responsible for the successful delivery of customized workflow solutions using Ricoh Process Director (RPD) within our customers’ environments.  These workflow solutions consist of a series of detailed, automated steps that a document or job will move through during the manufacturing process. 


Software & Solutions engineers will develop customized functionality in RPD and will also be experts in the implementation of solutions using the RPD software.

  • They will create new and modify already delivered solutions to meet the needs of the customer.
  • They will train customers on delivered solutions.
  • They will become a trusted advisor to our customers.
  • The scope of activities may include java development, writing scripts, server setup, workflow configurations, printing, postal configuration, problem solving, training customers, and leading small teams.
  • They will be required to interface and coordinate with sales, project managers and architects on customer projects. 
  • Occasional travel to customer locations for solution installation and training will be required. 

The goal of a Software & Solutions Engineer is to maximize the customers’ acceptance and use of Ricoh Process Director as their workflow solution. 




·         Bachelor's degree

·         Java development

·         Experience with JavaScript or Groovy scripting languages

·         Experience with all stages of the software development life cycle

·         Experience with Linux and Windows

·         Passion for learning and the ability to quickly pick up on new concepts

·         Technical troubleshooting skills to solve or assist in solving complex problems, potentially across multiple systems and collaborating with multiple teams.

·         Effective communication through multiple channels, including email, instant messaging, phone and in person

·         Comfortable in front of customers to deliver training and onsite delivery of services and solutions

·         Availability to travel to customer locations within the United States


Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

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