Product Manager - CIP Finishing (Remote)


Responsible for product life-cycle management (launch, manage, and retire) in the Ricoh ecosystem. Ensure assigned products thrive across all channels and industries. Act as the technical SME on Ricoh products for both internal and external stakeholders. Position products competitively and maintain currency.

Provide product and portfolio development guidance. Establish new approaches to partnerships, that enable the portfolio to out-perform the market.

Reporting to the Director of Product Management, the Sr Prod Mgr is a senior position on the portfolio team and must be an industry leader with his/her respected technology.


* Develop and maintain competitive product advantage. Communicate product competitive position to the organization particularly product strategy and sales.
* Evaluate current products vis-à-vis new products in the Ricoh portfolio. Ensure new products have distinct advantages and revenue opportunities.
* Provide SME guidance for the development of sales enablement tools and training (e.g. website, brochures, FAQs, launch announcements, etc).
* Use market research to gain insight into customer use of current products and identify untapped opportunities/buyer personas.
* Ensure products are effectively launched with particular focus on pricing, positioning, and competitiveness. Support product pricing and positioning with market research. Understand impact of multiple channels on the product positioning.
* Speak and present Ricoh products to both internal and external stakeholders.
* Ensure product launches are smooth and eliminate or minimize and sales operation manual effort. Ensure rep crediting is aligned with revenue and quote, order, bill cycle.
* Engage partners to ensure Ricoh has the best-in-class offerings.
* Provide training and support to new product managers and act in place for the Director Product Management when appropriate.
* Provide Marketing Strategy positioning documents and business forecasts based on competitive information. When appropriate recommend GTM strategies.
* Actively participate in strategy discussions that align with business objectives.
* Manage multiple technologies, solutions that feed market requirements and overall company direction supporting customer care-abouts and sales enablement.
* As a product leader, he/she is expected to collaborate with key department leaders supporting the product (i.e.. supply chain management, training, legal, back/front office administration, and IT)
* Be an SME liaison to RCL and other OpCos surrounding their respective portfolio assignment
* Understand and support RISE methodology in voice and customer & Gemba activities to understand market technology requirements
* Accountable and responsible for all aspects of the technology, competitors, supply chain, forecasting, etc. Be the 'go-to person" for the assigned product supporting Ricoh leadership.
* Work closely with the Portfolio Manager and the Strategy team to provide product insights, competitive information, to influence product development and portfolio success
* Ensure that business requirements are understood and considered in all product initiatives.
* Measure product performance and when appropriate implement enhancement and/or mitigation strategies.
* Provide reliable forecast reports to the organization to anticipate year-end performance. Provide insight to supply chain regarding performance that will impact the product inventory levels and availability
* Provide input to developers on requirements for future products and enhancements and manage the product roadmap.
* Other duties as assigned.

QUALIFICATIONS (Education, Experience, and Certifications)

• BA/BS degree from an accredited college/university
• 10+ years of successful product management experience.
• Requires a min 10 yrs experience and significant depth of knowledge in product area
• Experience in managing multiple complex projects and programs simultaneously – strong multi-tasking skills.
• Collaboration skills working across with both internal and external stakeholders. Ability to engage the people at all levels through-out the organization.
• Attention to detail, analytical skills, and the ability to translate technical capabilities to benefits are a must
• Understanding of product and related channels
• Understanding the sales cycles and product lifecycles and their respective pressures on the marketing functions to drive demand and revenue.

Visa Sponsorship is not offered for this position.

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

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