Single-family Lead Servicing Policy Associate

Company Description

At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will help lead our industry forward and make your career.

Job Description

As a valued colleague on our team, you will leverage servicing expertise to develop and implement policy changes that align with Fannie Mae's strategy. In this role, you will identify, propose, and develop policies that align with the Enterprises mission and risk tolerance in compliance with all relevant regulatory guidance, as well as provide guidance on internal policies and procedures, business standards, and regulatory interpretation.


The Single-family Lead Servicing Policy Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
  • Refine the enterprise's loan servicing policies, in particular policies related to loss mitigation and home retention solutions.
  • Review policies to ensure alignment with internal policies and evolving regulatory landscape.
  • Lead the research into regulatory interpretations and leading industry practices, and monitor emerging risks and regulatory changes to ensure the enterprise is prepared.
  • Evaluate market trends or other relevant data in developing policy conclusions.
  • Consider, where applicable, relevant enterprise systems and processes to develop optimal policy guidance.



Minimum Required Experiences
  • 4 years relevant experience
  • Execution-oriented self-starter with exceptional time management skills
  • Strong intellectual curiosity and problem solving and/or analytical skills
  • Attention to detail
  • Strong written, verbal, and presentation skills
  • Skilled in Microsoft Office Suite

Desired Experiences
  • Bachelor degree or equivalent
  • Knowledge of loan servicing policies and practices, in particular loss mitigation and home retention solutions, is preferred

Additional Information

The future is what you make it to be. Discover compelling opportunities at

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at