Senior Scrum Master - Telecommute in Schaumburg, IL or Irvine, CA

Careers at UnitedHealth Group

We're creating opportunities in every corner of the health care marketplace to improve lives while we're building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life's best work. SM

Clinical

Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life's best work. SM

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

If you are located in Schaumburg, IL or Irvine, CA, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:
  • Perform as a Scrum Master for one or more agile teams
  • Establish team level cadence and drive team level scrum ceremonies in line with program level cadences established
  • Provider leadership, direction, and coaching to the team to encourage adoption of good agile practices
  • Be a change agent and foster a 'learn by doing' culture
  • Encourage and facilitate cross-team coordination and collaboration
  • Remove impediments for the team(s) and escalate as appropriate
  • Facilitate management of the scrum team's dependencies between the program team and third parties, release managers, or other scrum teams
  • Work cross functionally to align strategy, methodology, and execution
  • Maintain metrics and reports that provide visibility to stakeholders on team-level progress and quality
  • Track and manage project execution in accordance with company's delivery and financial management practices

Key Competencies:
  • Assertive: Ensure Agile/Scrum concepts and principles are adhered to, and able to be a voice of reason and authority, make the tough calls
  • Attitude of Empowerment: Lead team(s) to self-organization
  • Attitude of Transparency: Bring disclosure and transparency to both business and IT and build trust amongst partners
  • Collaborative: Partner with others to achieve goals at various levels throughout the organization and lead others to do so by example
  • Communicative and Social: Communicate well with all levels of the organization from scrum team members to release train leadership
  • Conflict Resolution: Facilitate discussion at the team level and facilitate alternatives or different approaches
  • Continual improvement: Continually to grow one's craft learning new tools and techniques to manage oneself and a team
  • Enthusiastic: Impassioned and high-energy
  • Facilitative: Lead by example and demonstrate value-add principles to scrum team(s)
  • Flexible: Shift to the role or tasks needed for each situational transformation. Ability to "get the job done" regardless of role definition
  • Quick Learner: Quickly gain a high level understanding of the technical and business domains of the scrum teams
  • Servant Leader: Garner respect from team and stakeholders and be willing to get their hands dirty to get the job done
  • Situational Awareness: Be the first to notice differences and issues as they arise, put corrective actions in place and/or elevate them to management
  • System Thinker: Analyze the entire software development environment and operating culture and bring practical solutions to improve and navigate both
  • Team-oriented: Be a team player who protects the scrum team

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • Undergraduate degree or equivalent experience
  • 5+ years of IT experience
  • 3+ years of experience as a Scrum Master, Product Owner, or Agile Coach
  • 3+ years of experience working on multiple, large scale initiatives leading scrum teams
  • 1+ years of experience leading agile/scrum adoption at the team level
  • 1+ years of experience with Agile Management tools (e.g. Rally, JIRA, etc)
  • 1+ years of understanding of the value of commitments to delivery made by a development team
  • 1+ years of understanding of fundamentals of DevOps, Continuous Delivery & Acceptance Test-Driven Development (ATDD)
  • 1+ years of understanding of backlog tracking, burndown metrics, velocity, and task definition
  • 1+ years of understanding of incremental delivery and the value of metrics

Preferred Qualifications:
  • Agile Certified Scrum Master (CSM), Agile/Scrum, SAFe, Lean Methodology, and/or Project Management
  • Healthcare experience
  • Experience practically implementing or executing within the Scaled Agile Framework (SAFe)
  • Experience with DevOps (Acceptance Test Driven Development, Continuous Integration/Continuous Delivery, Service Oriented Architecture)
  • Ability to lead and influence large matrix teams both on and off-shore
  • Successful in obtaining results in a large corporate, heavily matrixed environment
  • Participation in Agile communities of practice within the industry

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Senior Scrum Master, Sr Scrum Master, Scrum Master, Lead Scrum Master, Schaumburg, IL, Irvine, CA, Illinois, California, Telecommute, Telecommuting, Telecommuter, Work From Home, Work At Home, Remote, WAH

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