Account Management Specialty Pharmacy Manager

Job Description
Fortune 4 CVS Health has an exciting opportunity for an Account Management Specialty Pharmacy Manager to join our dynamic team! As the Specialty Account Services Manager, you will develop and maintain positive relationships with key pharmaceutical manufacturers that CVS partners with in the Specialty Pharmacy space. You will be involved in the day-to-day relationship and support activities in multiple areas such as supporting the manufacturer partners, working with other departments including Specialty Trade, Specialty Pharmacy Operations, Pharma Reporting, Prescriber Sales, Coram, ACS, and others to ensure successful optimization strategies are developed.

Additionally you will:

- Work with internal partners to identify and analyze significant operational or data trends.

- Work with colleagues toward resolution and support root cause analysis, identifying practical and creative solutions, implementing changes, and monitoring for improved outcomes.

- Coordinate and facilitate pharmaceutical manufacturer meetings such as business reviews, capabilities, strategy sessions, operations reviews/tours, etc.

- Pull available data metrics, review performance trends, build high-quality presentation decks, lead prep meetings with internal stakeholders, and present at meetings either in person or via webex/phone.

- Review service and other applicable components of manufacturer contracts, coordinate contract deliverables amongst internal business owners, and ensure
accountability and delivery of contractual requirements.

- Foster team work and work closely with internal departments to ensure best practices and process improvements throughout the enterprise.

To be successful, you will use your strong project management skills, including your ability to lead multiple cross-functional projects and use effective judgment in prioritization and time allocation. Your ability to demonstrate a high level of quality client service through the execution of accuracy, responsiveness, reliability and professionalism on every interaction will also be key to your success.

Required Qualifications
- 5 years of relevant work experience (graduate level education may substitute) including some combination of:
- Account management, account executive or equivalent client-facing experience
- Specialty pharmacy, PBM, health plan or related healthcare industry experience
- Ability to travel up to 25% of the time

COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.
  • If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
  • If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications
- Demonstrated experience in defining, organizing and leading cross-functional projects
- Pharmaceutical manufacturer facing experience.

Education
- Bachelor's degree or equivalent work experience required

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.