Manager Quality Assurance - Inspection & Packaging


You've earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you've worked hard to acquire and the passion you already have. At Amgen, our shared mission-to serve patients-drives all that we do. It is key to our becoming one of the world's leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.

Manager Quality Assurance (Floor Supervisor - Drug Product Inspection & Packaging Night Shift)


What you will do

Let's do this. Let's change the world! In this vital role you will be responsible for leading and supervising the Quality Assurance (QA) team in our AML1 - Inspection and Packaging Drug Product Operations reporting to a non-standard shift structure, where your scheduled workweek may include extended shifts, Saturday and/or Sunday and/or 12hrs, second or third shift on a regular basis, based on business need. The area is very dynamic with a high number of production lots, investigations and projects in a fast-paced environment. Specific responsibilities include but are not limited to:
  • Direct management of on-the-floor QA activities including the oversight of the inspection, labeling and packaging processes, batch record review, deviation investigation, change controls and SOP revisions, among others.
  • Strong collaboration and partnership cross functionally (i.e. Manufacturing, Process Development, Regulatory, etc.) to ensure the Quality Management System processes are executed in accordance with established procedures. Ensuring production in full cGMP compliance.
  • Strategic advisor to senior management of quality, compliance, supply, and safety risks.
  • Mentoring, coaching, and developing staff to build highly skilled, diverse, and inclusive teams.
  • Fostering a positive and respectful work environment that encourages staff retention and motivates individuals to work toward common goals and priorities.
  • Growing core skills and capabilities among staff, particularly in learning agility, problem solving, strategic and creative thinking, flexibility, resilience, effective communication, prioritization, delivery of results, and continuous improvement.
  • Making accurate evaluations of your team's skills and competencies and providing timely and respectful feedback, including direct delivery of difficult messages.
  • Resolve critical gaps in the organization's internal capabilities and skillsets, including strategic external recruiting as needed. Identifying also diverse, qualified successors for key positions.
  • Ensure maintenance and re-validation of systems with expertise in EBR, SAP, Trackwise, Maximo systems.
  • Review and approve product MPs, process validation protocols and reports for manufacturing processes.


What we expect of you

We are all different, yet we all use our unique contributions to serve patients! The Manager Quality Assurance professional we seek is a collaborative leader with these qualifications.

Doctorate degree


Master's degree and 3 years of Quality or Manufacturing support industry experience


Bachelor's degree and 5 years of Quality or Manufacturing support industry experience


Previous managerial experience directly handling people and/or experience leading teams, projects, programs or managing the allocation of resources.

Beyond that, additional preferred qualifications are:

  • Educational background in Life Science or Engineering with GMP regulated environment experience.
  • Experience leading cross functional teams with the influencing and negotiating skills with the ability to motivate staff and manage and distribute workloads.
  • Validated expertise in Quality Systems such as Non-Conformance, CAPA and Change Control.
  • Experience in computer systems validation or computer systems quality assurance (medical device and/or consulting background technical proficiency).
  • Experience with Validation of GxP applications, Validation Master Plan, Installation Qualification (IQ), Risk Assessment/GxP assessment, Operational Qualification (OQ), and Performance Qualification (PQ) Protocols, Test Scripts, and Completion/Summary Reports approvals as per the compliance requirements
  • Strong organizational, project management, continuous improvement and change management skills.
  • Advanced data trending & evaluation with the ability to evaluate compliance issues and interact with regulatory agencies.
  • Solid word processing, presentation, database and spreadsheet application skills.
  • Strong communication skills (both written and oral), and comprehend in English and Spanish.
  • Proven skill in working independently and to effectively interact with all levels throughout the organization.


Some of the vast rewards of working here

As we work to develop treatments that take care of others, so we work to care for our teammates' professional and personal growth and well-being.
  • Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey
  • A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
  • Generous Total Rewards Plan-comprising health, finance and wealth, work/life balance, and career benefits-with compensation and benefits rated above 4 stars (out of 5) on Glassdoor

Apply now for a career that defies imagination

Objects in your future are closer than they appear.



Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen requires all staff in the United States and Puerto Rico to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.