Pharmacy Technician Supervisor, Inpatient Pharmacy

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Evening - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview
The Pharmacy Technician Supervisor oversees and reports on the day to day activities of the Pharmacy Technicians and serves as a front-line resource for Pharmacy Technicians and Pharmacists on day-to-day issues that arise. The Pharmacy Technician Supervisor is actively involved in the training and development process for pharmacy technicians and assists in the development of policies and procedures specific to the practice site and is responsible for facilitating the daily operations of the pharmacy. This position also assists licensed Pharmacists in the practice of pharmacy serving as a role model for other technicians through added responsibilities, specialization in pharmacy practice, demonstrating leadership and initiative, and fulfilling the needs of the department and the Medical Center.

Serves as a technical expert in the area of system administration for Swisslog Box Pick and Pill Pick, and Omnicell operating systems. Recommends the redesign and configuration of operating systems and system applications. Identifies methods, solutions, and provides project leadership and management in order to provide a high level of service to the department. Performs full supervision of operations staff.

Stanford Health Care

What you will do
  • Establishes the responsibilities and schedules to be assigned to technicians. Develops the measures and monitors the workflow to track the timeliness of completion and efficiency of result and communicates it to Pharmacy management.
  • Update and maintain a master schedule with daily alterations, transactions and sick leave.
  • Participate actively in assessment and constant improvement of patient services, processes and policies.
  • Create a training program for new employees to follow during the period of training.
  • Maintain acquaintance with each position so as to be proficient in offering firsthand orientation to new technicians.
  • Evaluates need for new equipment and tools. Maintains medication inventory, monitors turnover and is in charge of ordering and stocking.
  • Mentors and coaches staff regarding the role that pharmacy technicians play in fulfilling the Department's mission, and the mission of Stanford Hospital and Clinics.
  • Utilizes polite and professional customer-focused methods relating with patients, visitors, and staff (C-I-CARE).
  • Evaluates and conducts employee performance reviews. Responsible for and has the authority to hire and fire direct reports.

Education Qualifications
  • Graduate of an accredited Pharmacy Technician Program

Experience Qualifications
  • Five (5) years of progressively responsible and directly related work experience

Required Knowledge, Skills and Abilities
  • Demonstrated business communication skills (verbal and written)
  • Ability to adapt to and deal with change and ambiguity
  • Ability to communicate clearly and concisely
  • Ability to provide leadership and influence others
  • Ability to function under direct or indirection supervision
  • Ability to plan, organize, prioritize, work independently and meet deadlines
  • Ability to work effectively with individuals at all levels of the organization
  • Ability to work in a fast-paced work environment
  • Ability to remain calm in stressful situations
  • Ability to apply judgment and make informed decisions
  • Ability to solve problems and identify solutions
  • Ability to work with devices, information systems, automated and technical equipment utilized in pharmacy
  • Knowledge of computer systems and software used in functional area
  • Knowledge of local, state and federal regulatory requirements related to areas of functional responsibility
  • Knowledge of methods and procedures involved in proper handling and storing of pharmaceutical supplies
  • Interpersonal Skills
  • Time Management Skills

Licenses and Certifications
  • PTCB - Pharmacy Tech Certification and
  • CPHT - Cert Pharmacy Tech

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family's perspective:

  • Know Me: Anticipate my needs and status to deliver effective care
  • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
  • Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.