Senior Program Manager, Quality System - Training

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Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.


#1: Program Management: Defines the program training needs and manages the design and implementation of the portfolio of projects that support the program curriculum development.
  • Translates programs and department's long -range strategy into goals and actions and monitors performance against those goals and actions.
  • Identifies and secures the resources required to design and implement the program curriculum.
  • Makes judgments regarding barriers to implementation and takes actions to eliminate barriers.
  • Initiates projects and actions to resolve issues.

#2: Training Program Design: Works with subject matter experts to assess and define training and performance needs for Quality System Programs.
  • Develops and/or manages the development of program content and curriculum per the design strategy.

#3: Resource Management: Functions with minimal supervision and uses time effectively and efficiently.
  • Establishes key work partnerships (internal and external) and manages resources as assigned to complete planned curriculum development and to address ad hoc business requests.

#4: Process/Procedure Responsibilities: Knowledgeable in the Programs Quality System.
  • Ensures compliance to the Programs Quality System and to department policies and procedures.
  • Demonstrates the ability to identify problems and opportunities for improvement, investigates, and institutes changes to resolve the problems or implement productivity improvements.
  • Functions as a training process owner, defines processes and writes procedures for the applicable processes. Interacts with teams to develop and/or revise processes and procedures.

#5: Communication: Uses oral and written communication to accomplish business goals and improve productivity.
  • Exchanges information with Program management at appropriate frequency and within a time frame to maximize its utility and promote cross functional collaboration.
  • Verifies information is understood by recipients.
  • Provides formal program updates to executive management as required.

#6: Development/Learning: Open to change and continued personal development.
  • Acquires the skills, knowledge, and experience to support Program implementation.
  • A nalyzes both successes and failures for opportunities to improve the program and/or their personal skills.

  • The incumbent reports to the Director- level and is accountable for assessing and implementing quality program training needs impacting Division and Corporate applications.
  • These programs impact division goals, objectives, and compliance.
  • Internal customer interactions include interface with various levels of management including Division and Executive Vice Presidents.
  • They operate under minimal supervision, determine priorities to meet short - and long-term objectives, oversee program resource management including expense spend and determine when additional management input is required.
  • The scope of this position is global.

  • This person will lead a team of 4 individual contributors

  • B.A./B.S. in Business/Education/Science.
  • Minimum of 8 years progressive industry experience required with a minimum of 4 years in a Drug or Device Quality function where training was all or part of the positions responsibility.
  • They should possess excellent project management skills, be a strong p roblem solver and have excellent verbal and written communication skills.
  • Demonstrated experience in delivering executive level presentations is required.

  • Knowledge of FDA Quality Systems, GMP, and ISO regulations is preferred
  • Prior Medical Device/Pharmaceutical industry experience is preferred